Group Product Manager, Zilch

Salary not provided
Senior and Expert level
London

3 days a week in office

Zilch

Direct-to-consumer credit provider

Open for applications

Zilch

Direct-to-consumer credit provider

201-500 employees

FintechB2CPaymentsFinancial Services

Open for applications

Salary not provided
Senior and Expert level
London

3 days a week in office

201-500 employees

FintechB2CPaymentsFinancial Services

Company mission

To become the most empowering way to pay for anything, anywhere.

Role

Who you are

  • 7+ years of product management experience from minimum 2 different product lead B2C companies with zero to one experience of taking new products to the market
  • Have passion for training, coaching and mentoring other Product Managers
  • Have passion for product management tools and practices
  • Have continuous improvement mindset and champion new ways of working within the overall product team
  • Have incremental mindset and passion for delivering value to customers early and often
  • Comfortable with understanding and occasionally querying - Engineering-led decisions to make sure we’re building things in the leanest, most efficient way
  • Have a natural curiosity for product, tech, finance, and business building
  • Truth seeking, taking responsibility for the performance of the product, leading with transparency and honesty
  • Confident with evaluating data (analytics, customer feedback, industry trends) and ideas
  • Customer obsessed, always asking whether what we intend to build will solve the customers problem
  • Ruthlessly prioritises to focus on delivering high quality work fast
  • Are a clear and concise communicator, great at building relationships and empathising with both internal stakeholders and external suppliers
  • Are passionate about building diverse, inclusive, high-performance teams and aligning them around outcomes
  • Accountable as an owner of the outcomes of a product area with clarity on decision making

Desirable

  • B2C Fintech, E-Commerce or Marketplace experience
  • Ideally have worked with some international or a remote/distributed team
  • Scale-up experience – as it can feel like a rollercoaster at times

What the job involves

  • We are now looking for a Group Product Manager to lead our Merchant and Purchase teams
  • Our Product Teams are champion problem solvers, who fall in love with problems before discovering usable, viable and feasible ways to solve customer problems
  • As a Group Product Manager at Zilch, you have a passion for financial inclusion and deep interest in solving problems in ways that achieve business objectives and exceeds customers’ expectations
  • Our Group Product Managers are focused on creating the right environment for the product teams so that the teams can proactively optimise their areas
  • Group Product Managers are passionate about driving the Zilch Product forward as well as improving the Product team itself. Group product managers champion best practice ways of working, coach and mentor other Product Managers whilst handling complex strategic initiatives
  • We believe product management is a team sport, so we want people who thrive in working closely with designers, engineers, and data scientists to go from exploring problems to building solutions with confidence
  • You must be comfortable working in a fast-paced environment and act as servant leader for the product squads that own the product vision, strategy, and roadmap for their teams
  • You will act as the product leader for two cross-functional product teams, empowered to solve problems in ways our customers love that also work for the business
  • You will have line management responsibility of two Product Managers and act as point of support for the Product Managers by providing coaching and mentoring
  • You will oversee the roadmap for these teams and work with product managers and stakeholders across the organisation to formulate the product strategy for this area
  • You will set product targets for your teams, monitor product KPIs and proactively use data to drive the product forward
  • You will be responsible for making sure the product shipped delivers value in a viable way for our business
  • You will be building strong relationships with external partners to create joint roadmaps and manage delivery of strategic initiatives throughout
  • Speaking to customers and stakeholders early and often to empathise with their biggest problems and validate solutions intended to solve those problems
  • Continuously improve ways of working for the overall product team and act as cross-functional leader for Product Managers, designers, product analysts and squads to drive product discovery and delivery forward. Directing the work and priorities of the embedded data and design resource
  • Accountable for ensuring Product Discovery happens on a continuous basis and initiatives are refined in time for Product Iteration Planning
  • Act as point of coordination and alignment (e.g. working with the Engineering Manager to make scope & delivery trade off decisions and communicate these with stakeholders)

Application process

  • To apply for this role, please submit your CV along with a cover letter
  • We acknowledge receipt of your resume for a position at Zilch and we appreciate your interest in joining our business
  • We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue to the next stage of the recruitment process. We wish you every success

Salary benchmarks

Our take

Zilch provides a buy-now-pay-later (BNPL) product that allows customers to purchase their desired items and pay in instalments for them. According to Zilch, its service helps customers save over £350 per year on interest and fees.

Having received consumer credit authorisation from the FCA, Zilch partnered with Mastercard to ensure its users can enjoy the safety provided by the global payments company while shopping online. Its business model involves providing the service for free to customers and charging partner stores a fee for every purchase made with Zilch. If users are not buying from partner stores, Zilch charges users a fee but guarantees that they will know from the beginning exactly how much they need to repay, hence assuring users they will not have to pay hidden fees.

With soaring demand for BNPL services, Zilch's main priority is to capitalise on this opportunity. As part of this initiative, the company has maintained an impressive funding strategy. After a series of successful raises, Zilch is now valued at around $2 billion. This has lent the company considerable weight, helping to accelerate its expansion of efforts in existing markets and expand into new ones such as the US.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

-17% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jan 2023

$26.2m

LATE VC

Jun 2022

$50m

SERIES C

Total funding: $306.2m

Company benefits

  • Pension scheme
  • Death in Service scheme
  • Income protection
  • 5% back on in-app purchases
  • £200 for WFH set up
  • Private Medical Insurance
  • Employee Assistance Programme
  • Gym membership discounts
  • Private therapy sessions
  • Enhanced maternity/paternity/adoption pay
  • Enhanced shared parental leave
  • Hybrid working
  • Casual dress code
  • Workplace socials
  • Healthyh snacks

Company HQ

Victoria, London, UK

Leadership

Previously Managing Director & Founder at PBel for 6 years, Executive Director & Founder at Moola Mobile for 8 years and Managing Director - UK at NET1 UEPS Technologies for 2 years.

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