Senior Web Analyst, DexCare

$85-106k

+ Equity and Bonuses

Mid and Senior level
Remote in US
DexCare

Digital healthcare logistics management

Job no longer available

DexCare

Digital healthcare logistics management

101-200 employees

HealthcareB2BEnterpriseCustomer serviceSaaSData Analysis

Job no longer available

$85-106k

+ Equity and Bonuses

Mid and Senior level
Remote in US

101-200 employees

HealthcareB2BEnterpriseCustomer serviceSaaSData Analysis

Company mission

To expand access to care for everyone.

Role

Who you are

  • We are seeking an experienced Senior Web Analyst who is passionate about applying insights about the digital patient journey to a healthcare setting
  • The ideal candidate will possess robust Web Analytics architecture, critical thinking, and data visualization skills
  • Bachelor's degree in a related technical field or equivalent work experience
  • 4+ years experience as a web analyst with increasing responsibilities for delivering insights and system architecture
  • Experience with the full stack of Web Analytics architecture
  • Adobe Customer Journey Analytics experience preferred
  • Experience linking web traffic to operational data and collaborating with Data Warehousing systems and teams
  • Proven experience in Web Analytics implementation, insights, and interpretation
  • Effective communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
  • Excellent problem-solving and critical thinking skills and the ability to work independently or as part of a team to ensure high-quality deliverables
  • Knowledge of healthcare industry trends, strategy & technology preferred
  • Willingness to learn and adapt to modern technologies and tools

What the job involves

  • The Senior Web Analyst will analyze, and interpret data related to the DexCare Platform, including advising internal and external stakeholders on best practices
  • Frame and evolve a measurement strategy to optimize web analytic insights and product optimization at DexCare
  • Provide analysis and insights for Web activity of our product across customer and internal web properties
  • Develop self-service and ad-hoc reports that demonstrate Key Success Measures, SLA and ROI for the DexCare products that are dependent on web/mobile performance
  • Serve as DexCare’s lead web analytics subject matter expert, advising the organization on the right ways to evolve our web analytics capabilities to maximize our value to customers
  • Consult with customer’s analytics teams to ensure a collaborative analytics relationship, including setting up best-in-class analytics environments
  • Respond to ad-hoc requests from stakeholders regarding customer web activities
  • Support the Product team in A/B testing and analysis of the utilization and effectiveness of new features
  • Support internal Sales and Marketing teams with key insights for our own external website
  • Contribute to the development of a data architecture that facilitates rapid and insightful product monitoring and evaluation

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

As the world becomes increasingly digital, it is vital to have optimization solutions purpose made for each industry. DexCare caters to the healthcare industry, intelligently orchestrating the digital demand and health system capacity across all lines of care.

Due to the demand for optimization solutions, its no surprise that there are a vast number of options on the market. DexCare simplifies that by being an all-encompassing solution that uses data-driven intelligence to allocate, flex, and optimize resources to meet both consumer demand and health system business goals. As a proven driver of growth, the company has boosted new-patient bookings by 30%, diverted 350,000 emergency-room hours, and increased downstream revenue eightfold.

DexCare has attracted several high-value clients, one such being Providence, one of the USA’s largest and most innovative health systems. The company’s latest funding round has brought its total funding to nearly $150 million. This capital is being used to advance the platform to further extend limited health-system capacities.

Insights

71% employee growth in 12 months

Company

Company benefits

  • Bonuses
  • Equity
  • Unlimited paid time off
  • 401K program
  • Premium healthcare coverage (of course)
  • Remote, in-person, and hybrid work arrangements
  • Paid parental leave
  • Health and wellness monthly stipend
  • Stocked kitchen
  • Passionate and inclusive teammates

Company HQ

Central Business District, Seattle, WA

Founders

Co-founder & Chairman of the Board at IROC. PEDSNet Board Member at Seattle Children's. Former VP of Digital Surgery Solutions at Johnson & Johnson. Co-founder & former CEO/Chairman of the Board at C-SATS.

Former Executive In Residence at Providence Digital Innovation Group, CRO at C-SATS, and held various positions at Intuitive Surgical including Area VP of the Western Region.

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