Mid/Senior Agile Delivery Manager, UNiDAYS

• A coaching mentality
• (Preferably) some previous experience as an agile delivery manager, scrum master or delivery manager
• Experience of working in a high paced environment with frequent change
• In-depth knowledge of lean and agile processes and principles, preferably across multiple methodologies
• Energy, positivity and being an excellent communicator. You’re going to need to translate technical jargon into understandable language for the business
• Strong organisation and time management skills
• Previous experience using issue tracking tools such as JIRA
• Proven track record in delivering scalable and robust applications to business needs
• An understanding of how to deliver value in multiple steps (aka ‘the agile car’)
• Understanding of software development concepts
• Experience of managing conflicting and demanding stakeholders

• An Agile Delivery Manager (ADM) in UNIDAYS is a role within a product pillar team that ensures consistent and successful delivery of high quality software out of the pillar team according to the iteration goals and key objectives of the team and learns and iterates when things don’t quite go as planned!
• The role sits within the Product and Engineering department (P&E) and reports to the Head of Product Delivery
• In order to be successful in the role, you will need to be able to work with different stakeholders across the organisation to unblock issues, organise and drive work within the team
• This will make use of your strong organisational and motivational skills as well as clear and decisive decision making
• Process and software delivery
• Own the use of agile frameworks within the team, adapting methodologies to best suit the needs of the individual team and the business
• Maintain team engagement with the process and the pillar
• Identify inefficiencies in the software delivery process and suggest and agree improvements with the team
• Take responsibility for ensuring all agile ceremonies take place and leading them where appropriate (standup, refinement, sprint planning, retrospectives etc)
• Elaboration of user stories
• Resolve and remove blockers as they arise to allow the team to focus on delivery
• Identify, assess and prioritise bugs and technical debt
• Align your team's delivery plans with wider plans across P&E and UNiDAYS
• Ensure sprint/iteration commitments are met
• Champion lean and agile best practice, supporting teams as we continually look to improve our delivery
• Communication and Interaction
• Work closely with the product manager to represent the business within the team, providing vision and context
• Represent the needs of the team within the broader Product & Engineering team, providing insight and conflict resolution where needed
• Reporting to Product & Engineering leadership on sprint commitments, sprint and team performance and team health as defined by the Head of Delivery
• Communicating the status of work to stakeholders and Product & Engineering leadership
• Work with the other ADMs to share good practice and increase the effectiveness of agile within UNiDAYS
• Prioritisation management
• Ongoing prioritisation and refinement of backlogs using business value as a prioritisation tool
• Provide backlog management, iteration planning and define iteration commitments

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (Vitality)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program to boost your remote working experience (think virtual parties, pottery classes, wellness classes, guest speakers, etc)
• Support for home working for all new team members (you can expense £150 towards any additional furniture you may need to be safe and comfortable)

Rewarding loyal customers with discounts is a tried and tested strategy for brands to engage with their audience. An ideal audience for such engagement is students on a budget. But, with rewards programs fragmented by brand, many potential customers can miss out on the opportunity.