Human Resources Business Partner, Jobber
Job tracking & customer management
Job no longer available
Job tracking & customer management
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To help small business owners move more efficiently, survive changes in the economy, support their families and communities, and WIN at creating something on their own.
Role
Who you are
- To be great at the role, you are confident not just as a partner, but as an integrated member of your business unit
- Robust experience in a similar role, preferably supporting a fast growing tech organization
- You build strong relationships by quickly creating trust among the teams you work with. You consistently follow through and do what you say
- You are a strong communicator, both written and verbal. You’re comfortable preparing briefs for leadership or presenting a new program at our Company stand up
- You have a team orientation and a belief that team success is just as important as personal success. You have a positive, problem solving approach
- You have a firm understanding of employment legislation and how it applies in the context of our business. As we expand to new regions, you quickly bring yourself up to speed
- You seek learning and feedback. You continually are trying to improve and are comfortable in a changing environment. You help others bring their best
- You’re resilient and persistent in the face of challenges. You see opportunities, not obstacles
What the job involves
- Reporting to the Director, People, the Human Resources Business Partner (HRBP) is someone who is a strategic partner to a business unit to enable them to perform at their best
- You’ll collaborate closely with Leaders in your business units in order to consult on program development, lead change management, and support their growth as we continue to scale
- You understand the challenges and pain points of both People Leaders and ICs and can empathize and troubleshoot a variety of issues
- You’re independent and can resolve challenges while also collaborating as part of a broader People team to ensure consistent and impactful people program delivery
- Provide coaching and advisory support to the business groups at Jobber. This will include managing and resolving complex employee issues. Other areas of outreach include performance, compensation, benefits, organizational design, recruitment, and development
- Understand Jobber’s People strategy and utilize it to drive performance through the use of existing people programs, as well as the development and delivery of new people solutions
- Analyze data and metrics to proactively review trends in performance, engagement, retention, and other talent benchmarks. Develop appropriate recommendations and action plans with a solutions oriented approach
- Manage the creation and rollout of new people programs at Jobber
- Collaborate and leverage other members of the people team to create best in class solutions
- Participate in our people team strategic planning process
- Stay connected to the tech sector by providing insights and advice on a rapidly changing competitive landscape
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 200,000 professionals.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company benefits
- Health, dental, vision, and paramedical for both mind and body, life and travel insurance, and an employee assistance program.
- Health spending and wellness accounts to help with expenses not covered by traditional benefits.
- Equity and RRSP matching of up to 3% of your annual salary.
- Your birthday off!
- Parental leave—complete with top-ups for up to 8 weeks.
- Monthly snack box program with plenty of options for that afternoon pick-me-up.
- Bi-weekly all company stand-ups, quarterly hackathons and town halls, and yearly all-hands professional development sessions.
- Continuous 1:1’s and honest feedback.
- A team of humble and supportive group of Jobberinos who give a sh*t about the work they’re doing.
- Opportunity to have a 1:1 session with one of our Development Coaches, take advantage of our in-house suite of learning opportunities, and build out your personal development plans.
- Hybrid work model.
- Work in either our Edmonton or Toronto office, remotely from anywhere in Canada or the US, or a combination of both.
- Monthly home office allowance and a one-time stipend to help equip your home office.
Company HQ
Downtown, Edmonton, AB
Articles
Leadership
Sam Pillar
(CEO)Former Freelance Software Developer. Previously a Business Analyst and Management Consultant at CGI.
Forrest Zeisler
(CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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