Staff Product Manager, Productboard
Customer Insights
$185.5-275k
+ Stock options
3+ days a week in office
Customer-centric product management platform.
Open for applications
Customer-centric product management platform.
201-500 employees
Open for applications
$185.5-275k
+ Stock options
3+ days a week in office
201-500 employees
Company mission
To help companies across the globe build truly excellent products.
Role
Who you are
- 6+ years of experience in product management, preferably in Enterprise B2B SaaS
- Proficient in product management tooling and familiar with frameworks and methodologies such as lean, JTBD, agile, and various prioritization techniques
- Great understanding of technology and product architecture
- Experience in working on complex collaborative products that are architected as modular and extensible platforms or at least have some aspects of a modern platform approach
- Strong track record of delivering products with cross-functional teams to enterprise customers. Appreciation and understanding of the complex needs of large enterprise organizations
- Highly skilled in conducting user research and building empathy with customers
- Experience with business intelligence and product analytics tools to measure the success of your team’s efforts
- Excellent verbal and written communication skills, with the ability to present complex findings clearly to diverse audiences, including senior executives internally and externally
- Proactive, curious, and independent, with a passion for solving broader problems, advancing your craft, and driving company-wide impact
- Experience in mentoring and coaching junior colleagues, as well as leading across the company through indirect influence
- Educational background in computer science or related practice. A reputable tech industry-focused MBA is a strong plus
What the job involves
- The Insights team at Productboard oversees this critically important set of capabilities and the underlying platform that centralizes data about the market, including information on customers and competitors, user feedback, and research from interviews, emails, support tickets, social media conversations, app reviews, direct customer requests, and more
- We're seeking a seasoned Staff Product Manager to lead this critical team
- In this role, you'll be responsible for owning and developing the entire product area related to customer insights
- You'll also work broadly across our platform to ensure that all our capabilities are fundamentally customer-centric
- You will play a pivotal role in driving both strategy and execution to stay ahead of our competition
- The capabilities we deliver and the set of use cases we solve for have never been fully addressed by any software product before, meaning you must be prepared for the uncertainty and excitement of operating at the forefront of innovation in our space
- Our product is driven by a strong product-led motion, and you will be among people who understand the challenges of simplifying complexity without compromising functionality for large enterprises
- You will work closely with your engineering and design colleagues on-site at least three days a week to ensure the close alignment necessary for the highly innovative nature of your work
- You will also collaborate with several other globally located product teams and have the opportunity to travel to Prague and other European destinations
- Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product managers and their stakeholders
- Develop and execute a product roadmap that prioritizes the most important customer-centric capabilities, focusing on delivering highly differentiated value to our customers
- Drive the design and development of new features and enhancements for our existing product capabilities
- Collaborate with cross-functional teams, including engineering, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives
- Stay updated with industry trends, competition, and best practices, and drive their adoption within our team
- Exhibit exceptional communication skills by effectively translating complex concepts into actionable implications for the business
- Contribute your experience and best practices to support your product colleagues, further advancing our product craft and internal alignment
- Act as an external advocate for modern customer-centric product management best practices among our customers and the broader market
Our take
Productboard is a product management system, which plays a major role in helping businesses understand their market, getting the best products to market quickly. The platform is particularly focused on helping companies understand what customers require for them, enabling sound decisions to be made on what to prioritize.
The company has created a platform that organizes project management with customer feedback as its primary guiding factor, helping businesses identify the most important trends based on what their customers demand. The scope of its offerings means that the company provides over 6,000 leading companies with a centralized hub for various tools to drive growth.
For instance, the platform now provides a roadmap for product management, which is based on this customer insight and requirements of the business. This allows for everyone in an organization to be aligned with the real goals of the company, and ensures that everyone is pushing in the same direction.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Feb 2022
$125m
SERIES D
Apr 2021
$72m
SERIES C
Total funding: $257.7m
Company benefits
- Competitive stock options
- Continuous professional growth
- Investment into your health & wellness
- Free food and catered lunches
- Pet-friendly offices
Company values
- We Seek Clarity - Just like the best product teams, we seek to clarify the objectives behind our work. Life is too short to work on things that don’t matter
- We Relentlessly Improve - We all share a drive to be the best at what we do. We learn from the best to hone our crafts and draw inspiration from unlikely places
- We Act With Empathy - Like the best product makers, we have deep empathy for our end users, as well as prospects, colleagues, and job candidates
- We Foster Transparency - We champion openness by sharing our goals, success, and failures. Everyone has timely access to important company news and business metrics
- We Work Together - We work as one big team on a common mission, leveraging the diverse perspectives and expertise of our colleagues, wherever in the world each of us may be
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Daniel Hejl
(CTO)Economics at University of Prague. Software Engineer at Allianz, ICZ, TopMonks and Trumaker. Co-founded Productboard in 2014.
Hubert Palan
(CEO)MBA Business at UC Berkeley. Head of Product & Marketing at Maestro Market, VP Product Management at GoodData. Co-founded Productboard in 2014.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 10 more jobs at Productboard