Junior IT Support Engineer, Altruist

Salary not provided

+ Equity

GSuite
Okta
JIRA
Confluence
Atlassian
Zoom
Active Directory
Junior level
Los Angeles

Office located in Culver City, CA

Altruist

All-in-one platform for financial advisors and their clients

Open for applications

Altruist

All-in-one platform for financial advisors and their clients

501-1000 employees

FintechB2BInvestingFinancial ServicesSaaS

Open for applications

Salary not provided

+ Equity

GSuite
Okta
JIRA
Confluence
Atlassian
Zoom
Active Directory
Junior level
Los Angeles

Office located in Culver City, CA

501-1000 employees

FintechB2BInvestingFinancial ServicesSaaS

Company mission

To make financial advice better, more affordable, and more accessible.

Role

Who you are

  • Altruist is entering an exciting phase, and we're looking for a Junior IT support Engineer to join our team in Culver City
  • Familiarity with Mac and PC Operating Systems
  • Familiarity with GSuite and Google Admin
  • Familiarity with OKTA, Jamf, and Kaseya-VSA
  • Familiarity with Google Meet and Zoom conferencing equipment
  • Preferred Experience with Atlassian apps (confluence, jira)
  • Basic knowledge of Active Directory
  • Computer and Printer Support
  • New computer hardware and software builds, using imaging software
  • Familiarity with Office 365 Suite - some knowledge of Outlook may be required

What the job involves

  • Provide technical assistance and support, related to computer systems, hardware, or software
  • Respond to queries, run diagnostics programs, isolate problems, and determine and implement solutions
  • Conduct corporate training sessions
  • Assist with onboarding-offboarding
  • Maintain the daily performance of computer systems
  • Help with maintaining IT asset/inventory mgmt
  • Performs other related duties and projects as requested or assigned

Our take

Altruist has created a cloud-based digital investing platform for independent financial advisors (IFAs). In the past, it’s been common for financial advisors selling products on a commission basis to have access to advanced digital systems, but not those working entirely independently.

Altruist brings an all-in-one platform to all IFAs, removing the need to use multiple programs to manage client accounts whilst bringing high quality assets to all investors, regardless of portfolio size.

Advisors can save time, compress costs and ultimately do more for their clients. Altruist operates a pricing model that scales up with the number of required accounts, unlike some competitor products such as Adviser and Intelliflo which charge a flat monthly subscription fee. Off the back of impressive funding, the company is set to expand its service offerings and support a wider range of RIAs as it becomes a truly comprehensive advising solution.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

67% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

May 2024

$169m

SERIES E

Apr 2023

$112m

SERIES D

Total funding: $449.5m

Company benefits

  • Be rewarded for doing great work: competitive compensation and equity for all team members
  • Health, dental, and vision coverage, available on your first day
  • Set future you up for success with 4% 401(k) matching
  • Flexible time off and work hours to meet your needs
  • Modern parental paid leave from day one, including 16-week adoptive, birth or foster paid leave, and 4-week child loss or miscarriage paid leave

Company values

  • First and foremost we believe in treating everyone with kindness, respect, and equality
  • Brilliance at Altruist means constantly striving to better your craft with a growth mindset, always learning
  • Lastly, we have grit—a bias toward action and an insatiable appetite for getting things done to bring us closer to delivering on our mission

Company HQ

McManus, Culver City, CA

Leadership

Started their career as a Morgan Stanley System Analyst before co-founding Retirement Wealth as CEO in 2005. They also founded FormulaFolios in September 2011, before combining this financial and entrepreneurial experience to found Altruist in September 2018.

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