Commercial Lead Retail Technology, Hyper

Salary not provided
Mid, Senior and Expert level
Remote in UK
Hyper

Augmented reality platform

Be an early applicant

Hyper

Augmented reality platform

1-20 employees

B2BAugmented RealityComputer VisionMobile

Be an early applicant

Salary not provided
Mid, Senior and Expert level
Remote in UK

1-20 employees

B2BAugmented RealityComputer VisionMobile

Company mission

Hyper's mission is to redefine the grocery store experience. Their Augmented Reality in-store platform powers personal, guided experiences for shoppers helping them find and discover products they love every time they shop.

Role

Who you are

  • Sales Expert: A self-starter with proven experience in sales strategy, lead generation, and customer management
  • Customer-Centric: Strong ability to manage customer relationships from initial contact through onboarding and ongoing engagement
  • Proactive Communicator: Excellent verbal and written communication skills, capable of engaging customers through calls, emails, and demos
  • Strategic Thinker: Ability to develop and execute strategies that align with company objectives and drive business growth
  • Collaborative: Comfortable working closely with cross-functional teams, particularly marketing, to achieve common goals
  • Data-Driven: Strong analytical skills with the ability to interpret data and make informed decisions to optimise sales processes
  • Prepared and Organised: Able to manage multiple tasks and prepare for major initiatives, such as PR campaigns, to ensure readiness and success
  • Tech-Savvy: Proficient in using digital tools and platforms to manage sales processes and customer relationships
  • Retail Experience: Experience in a retail environment is a major plus

What the job involves

  • Sales Strategy & Execution: Develop and implement sales strategies that drive business growth. Balance efforts between engaging with existing contacts and generating new leads
  • Customer Onboarding & Management: Efficiently manage inbound leads, conduct product demos, and ensure a seamless onboarding process for new customers
  • Lead Management: Prepare for and manage increased inbound activity, especially with upcoming PR campaigns like our collaboration with a major global retailer
  • Collaboration: Work closely with the marketing team to align strategies and identify target opportunities for both inbound and outbound sales
  • Customer Relationship Management: Maintain and nurture strong relationships with existing and prospective customers, ensuring high levels of satisfaction and engagement
  • Performance Analysis: Define, analyse, and act upon key metrics to measure the effectiveness of sales and onboarding processes. Continuously iterate to improve performance
  • Lead Generation: Continuously develop and refine strategies to drive lead generation and convert leads into loyal customers

Our take

The in-store retail experience has been the same for over 100 years. Generic promotions leading to information overload and wasted marketing spend. Confusing store layouts mean people can’t find products and sales are lost. Retailers have no information about shoppers behaviour in-store and can’t target accordingly. Staff spend their time giving directions to products leaving shelves unstocked. Hyper aims to change that by developing an augmented reality platform that helps users find their favorite products on the market.

Previously, technology has been the barrier to retailers being able to deliver a truly personalised experience - solutions have required expensive additional hardware or extensive store training and haven’t been scalable. Using cutting edge methods such as next-generation wifi-based indoor positioning (built on Apple’s Indoor Maps Ecosystem) in combination with their proprietary technology, Hyper is able to deliver a scalable, accurate and world-class experience right into the hand of customers.

Hyper allows customers to find their way to any product with turn by turn AR directions, allowing retailers to surface relevant products based on shoppers' intent, purchase history and in-store location. This also captures real, actionable data on customers' in-store shopping habits. Hyper believes that by giving shoppers the ability to find and discover products seamlessly, retailers can encourage a safe, contact-free, environment where staff can spend more of their valuable time on replenishing product. Moreover, no hardware must be installed or maintained because their technology uses existing in-store infrastructure leading to low costs and scalability.

Although the company's primary focus is geared towards shopping experiences, Hyper strongly believes its product will eventually find application in several other sectors such as airports and hospitals.

Freddie headshot

Freddie

Company Specialist

Insights

Strong hiring activity

Most candidates hear
back within 2 weeks

Company

Funding (1 round)

Nov 2021

$3.4m

SEED

Total funding: $3.4m

Company benefits

  • Unlimited Holiday Allowance
  • Meaningful share options
  • Company laptop and home office allowance
  • We're a remote-first company - we work remotely four days a week and we spend one day per week together working at an office in London
  • Equipment and workstations - We’ll buy you a company laptop and all the tools you need to work effectively. We also offer a £500 home office budget to make sure you can work in comfort
  • Private healthcare with Vitality

Company values

  • Be a pioneer
  • Do the right thing
  • Thoughtful opinions, held loosely
  • Focus on what really matter
  • Always go beyond expectations
  • Feedback boldly, honestly & compassionately

Company HQ

Westminster, London, UK

Leadership

Previously Lead Mobile Developer at Vision Media for 2 years and AR Advisor at Circle AI for 1 year

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