Director / Associate General Counsel, Sprout Social
Product & Privacy
$172-252k
+ RSUs
All-in-one social media management platform
Be an early applicant
All-in-one social media management platform
1001+ employees
Be an early applicant
$172-252k
+ RSUs
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- Juris Doctorate degree
- Member in good standing of the state in which you reside
- 8+ years of experience in privacy law (a mix of in-house and law firm experience preferred)
- 10+ years of legal experience
- In-house experience at a technology company preferred, particularly SaaS
- Extensive experience drafting and negotiating a variety of contracts, including data processing agreements
- Significant experience with global privacy laws, regulations, and industry guidelines, especially those relevant for social media, SaaS companies and emerging technologies such as machine learning and AI
- Significant experience advising product teams and working closely with cross-functional teams to build products with a privacy-forward design
- Experience working with technical and security teams
Desirable
- Certified Information Privacy Professional certification
- Ability to work through ambiguity and autonomously in an environment where priorities change constantly based on the needs of the business
- Ability to explain complex legal concepts to internal clients throughout the business, including members of the R&D team
- Strong business and legal judgment and risk-based assessment skills
What the job involves
- Drive development and execution of Sprout’s legal strategies to address new and evolving global privacy and regulatory requirements
- Independently run and manage complex privacy negotiations with enterprise customers and provide strategic advice to Sales and Legal leadership on key deals
- Drive and own company-wide and high-impact projects involving product and privacy analyses with cross-functional stakeholders across Sprout’s business, GRC, product and other departments
- Coordinate and collaborate with the Security team and serve as the Legal team expert on security incident response
- Develop and maintain resources and tools including playbooks, data maps, incident response policies, and trainings for Sprout
- Communicate complex legal concepts related to privacy and other areas of the law to the business in a clear, concise and effective manner allowing cross-functional collaboration on risk and related mitigation
- Enable product teams to move quickly by proactively identifying and helping to resolve areas of potential legal risk
- Support Sprout’s privacy program including leading, monitoring, implementing and improving privacy compliance initiatives with minimal guidance
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has developed a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritizing its customer service tools, where Sprout Social appears to be generally recognized as superior.
To double down on serving the social commerce market, and carve out a distinctive niche ahead of this eCommerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify and Facebook Shops. It is also a member of the TikTok marketing partner program, and has continued to receive accolades for its software.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company values
- Care Deeply
- Embrace Accountability
- Champion Diversity, Equity & Inclusion
- Promote Open, Authentic Communication
- Seek Simplicity
- Solve Hard Problems
- Celebrate Change
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Justyn Howard
(CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(CTO)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
Diversity, Equity & Inclusion at Sprout Social
Cassandra Blackburn (Director, Diversity, Equity and Inclusion)
- At Sprout Social, we’re committed to building a diverse team, fostering an inclusive culture and investing in equity across our organization. By prioritizing equity, defined as system-level change, we ensure that our practices support a diverse and inclusive environment.
- Monthly DEI Guild meetings: DEI Guild meetings provide a space for our team to learn about different cultures, identities and societal challenges that underrepresented groups face. Recent meetings have explored the US criminal justice system, understanding intersectionality and unsung heroes of Black America
- Resource groups: Members of our resource groups are people who share a common purpose, interest or background. Resource groups provide the space for team members to connect, exercise leadership skills and contribute to our ongoing DEI initiatives
- Training & development: To ensure our hiring and management practices are equitable, all new hires receive an introduction to DEI and unconscious bias training in their first month at Sprout. Our learning and development program, Grow@Sprout, contains courses for continued DEI learning and small groups meet monthly to extend discussions from previous DEI Guild meetings
- Community engagement: Team Sprout engages in the community in a number of ways, including partnering with organizations that serve the priority identity groups of our DEI initiatives and leading internal initiatives like our annual Philanthropy Week, Technology Giving Program and our volunteering program, Sprout Serves
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