• You have ~10+ years of experience in software engineering, with at least 3+ years of experience leading teams that deliver end-to-end systems
• You’re comfortable troubleshooting across network, application, caching, queuing, load-balancing, storage, and distributed services layers
• You’re an expert in one or more OOP languages and modern OOD, with some experience using Ruby
• You know how to diagnose and improve performance issues systematically
• You can effectively contribute to technical strategy and roadmaps on product-oriented teams
• You communicate nuanced ideas clearly, whether you're explaining technical decisions in writing or brainstorming in real time
• You demonstrate strong ownership instincts and sweat the details
• You have strong convictions, weakly held, and assume validation and iteration are a given to produce the best results
• You’re excited to work on a cross-functional team, partnering with product stakeholders, other teams, and subject matter experts

Desirable

• As a Staff Software Engineer on the CRM Team, you’ll have the opportunity to evolve the implementation of the spreadsheet-like interfaces that are core to how our users manage and view their data in the application
• This is a particularly complex domain because the data modeling needs to be extremely flexible to support unique use cases
• You’ll also guide the future of the new automations offering, which enables configuring workflows to manipulate data using if-this-then-that rules
• Additionally, this team owns:
• Relationship Intelligence, including the calculation and surfacing of relationship strengths between people based on ingested datasets
• The embedded Analytics platform that provides customizable data visualizations
• Search, notifications, and reminders functionality
• Become the deep expert in the above product areas, lead the technical design of critical initiatives, and be an active code contributor during execution phases
• Ensure our software is architecturally consistent and delivers a snappy user experience
• Collaborate across team boundaries to align on and coordinate change, as this team manages data models that have touchpoints upstream and downstream
• Research and propose new technologies or architectures that drive the team’s critical systems while considering the larger implications
• Mentor other engineers to uplevel them individually and the team as a whole
• Promote operational excellence with focus on high reliability, performance, and scalability
• Work at all levels of the stack, with a preference for backend development