Senior Growth Product Manager, 7shifts
Plus equity
Workforce scheduling software for restaurants
Be an early applicant
Workforce scheduling software for restaurants
201-500 employees
Be an early applicant
Plus equity
201-500 employees
Company mission
To simplify team management and improve performance for restaurants, freeing up time for managers to focus on serving their customers.
Role
Who you are
- 5+ years of product management experience focused on growth in a B2B SaaS environment, with a proven track record of boosting key metrics through strategic decision-making
- An experimentation mindset focused on data-driven decisions, always testing and learning to uncover new growth opportunities
- Strong storytelling and analytical skills, you simplify complex ideas for the engineering team and deliver compelling growth pitches to clients and stakeholders
- Experience leveraging data tools like SQL, Tableau, Google Analytics, Mixpanel, or Amplitude to uncover insights and shape strategies that drive product improvements
- An obsession with understanding the customer – you transform user insights into actionable changes that elevate the product experience
- A collaborative approach — you effectively manage stakeholders and align everyone on the growth journey while solving problems creatively and strategically
- Leadership by example, mentoring and inspiring the team to drive growth initiatives from concept to execution, embracing ambiguity, and thriving in a fast-paced environment
Desirable
- Previous experience in the restaurant-tech industry
What the job involves
- As the Senior Growth Product Manager at 7shifts, you’ll drive initiatives to improve trial conversion and activation rates
- Reporting to the Director of Product Growth, you’ll experiment with new ideas, run data-driven tests, and implement strategies to enhance the product experience
- Collaborating with marketing, sales, engineering, and customer success teams, you’ll align on growth goals and optimize the user journey to boost engagement and deliver measurable results
- Build data-driven growth plans to boost trial conversion and activation rates to get higher user engagement
- Optimize the product experience to reduce drop-offs and enhance onboarding, ensuring smoother journeys for new users
- Use data analytics to uncover insights that guide growth strategies and drive better decisions across the organization
- Collaborate across teams to align growth initiatives with broader company goals, ensuring a unified approach to user success
- Gather customer insights to shape product enhancements and develop features that resonate with user needs
- Design and implement rapid experiments to test new ideas, driving faster iterations and quicker wins
- Lead and mentor team members in developing growth strategies to foster innovation and continuous improvement
Our take
7shifts is building technology products to upgrade a famously antiquated consumer business - the restaurant. Specifically, the company is helping restaurant managers handle how they schedule their often flexibility-seeking employees.
The company attributes its success to a combination of customer-obsession led product development, and their narrow focus on restaurants. Other workplace scheduling softwares exist and have success, but few are as narrowly focused on the restaurant industry as 7Shifts.
The company is now looking to help restaurants deal with what some analysts are calling ‘The Great Resignation’. To do this, they are rolling out a new hiring product that helps managers hire, track and retain employees all in one place.
The worry for 7shifts is that by developing more products focused on just this relatively narrow customer base, they may be capping their potential. However, the 7shifts leadership believes that there is real room to grow through a more generalised SaaS product for restaurants. 7shifts has also benefitted from more than $130 million in funding, which indicates that investors believe in its continued success.
Freddie
Company Specialist
Insights
Many candidates hear
back within 2 weeks
17% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2022
$80m
SERIES C
May 2021
$21.5m
SERIES B
Total funding: $131m
Company benefits
- Equity in a Silicon Valley VC-backed startup 💰
- Competitive health benefits 🏥
- Generous & flexible vacation 🏝
- Unlimited snacks and a fully stocked fridge 🍎
- A culture that values authenticity, trust, and curiosity 🧠
- Apple equipment 💻
- Casual dress code 👖
- Our offices share neighborhoods with awesome restaurants! 🏙️️
- Exciting technical challenges and learning opportunities 👾
- Endless supply of Slack GIFs and dad jokes 👴🏻️️
- Free membership to our on-site gym (in Saskatoon)🏋
Company values
- Be radically candid - You always deal in an honest, direct and respectful way
- Embrace new challenges - You are open and adaptable to change and are willing to step out of your comfort zone, pushing yourself towards continuous self-improvement
- Act like an owner - You instinctively put the business needs before your own and have a bias towards action
- Make every experience an 11 - You go above and beyond to create exceptional experiences for customers and colleagues
- Solve with simplicity - You are able to break down a problem and propose a simple solution
Company HQ
Central Business District, Saskatoon, SK
Articles
Leadership
Jordan Boesch
(CEO)Worked as a web developer for a number of years at multiple tech startups including Coconut Calendar and the early mobility startup, TaxiMe.
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