Machine Learning Engineering Manager, Stripe
Stripe Assistant
$253.9-380.9k
More information about location
A financial infrastructure platform for businesses
Open for applications
A financial infrastructure platform for businesses
1001+ employees
Open for applications
$253.9-380.9k
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- We are looking for ML Engineers who are passionate about using ML to improve products and delight customers
- You have experience developing streaming feature pipelines, building ML models, and deploying them to production, even if it involves making substantial changes to backend code
- You are comfortable with ambiguity, love to take initiative, and have a bias towards action
- Have at least 5 years of experience managing ML teams
- Lead by example in high-growth, high-impact, ambiguous environments
- Have experience building & shipping ML systems
- Enjoy measuring & improving user experience
- Hold yourself and others to a high bar when working with production systems
- Thrive in a collaborative cross-functional environment
Desirable
- Experience in shipping LLM & RAG systems
What the job involves
- The newly formed Stripe Assistant team aims to build an assistant for all merchants who use Stripe
- We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks
- Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically
- We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models
- We’re an end-to-end team going from ideas to models to shipping in production
- Driving an ambitious vision for AI/ML that benefits our users
- Setting the technical & process direction for the team based on business goals
- Brainstorm and coordinate product integrations with partner teams
- Proposing new ideas and building prototypes
- Be an integral part of a larger ML community internally & externally
- Hire & develop a world-class team to deliver high-quality ML systems
- Coach engineers to help them grow in their careers and maintain a high bar
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Founders
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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