HR Operations Specialist, TheFork

Salary not provided

+ Bonus and equity

JIRA
Slack
Notion
Junior and Mid level
Paris

3 days a week in office

TheFork

Online restaurant reservation platform

Open for applications

TheFork

Online restaurant reservation platform

501-1000 employees

B2CHospitalityB2BFoodMobile

Open for applications

Salary not provided

+ Bonus and equity

JIRA
Slack
Notion
Junior and Mid level
Paris

3 days a week in office

501-1000 employees

B2CHospitalityB2BFoodMobile

Company mission

To connect the world's favourite restaurants and the broadest community of loyal diners.

Role

Who you are

  • 2 to 3 years of experience in HR Operations for France
  • Rigorous, curious & detail oriented
  • Open minded, responsible & eager to learn
  • Tech savvy: use of HRIS Workday, Gdrive, Notion
  • French native speaker, advanced level of English

Desirable

  • Good level of German or Italian
  • International experience

What the job involves

  • As an HR Operations Specialist, you will support the HR Operations team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company
  • Serve as the first point of contact for employees, resolving their queries through our ticketing tool, Jira
  • Communicate with employees via emails and Slack to address various concerns
  • Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees
  • Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers
  • Participate in the onboarding and offboarding processes to ensure smooth transitions
  • Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date
  • Prepare HR reports to provide insights and updates to the management team
  • Support the payroll process by ensuring accurate and timely information is provided
  • Dedicate 20% of your time to supporting other markets, including projects with foreign colleagues
  • You will report directly to the Senior HR Operations Specialist of France/BE/DACH and will be part of the Global HR operations team (Europe)

Our take

TheFork's platform plays a significant role in the digitisation of the hospitality industry by offering users a seamless way to select restaurants based on their preferences, read user reviews, check real-time availability, and make instant online reservations.

In addition to serving customers, TheFork also partners with restaurants by providing them with TheFork Manager, a software solution designed to optimise reservation management and streamline operations, This software helps restaurants improve their service and boost revenues by making their operations more efficient and responsive to customer demands.

A TripAdvisor company, TheFork has made significant contributions ot the global dining industry, partnering with 60,000 restaurants, achieving 30M app downloads, and attracting over 400M users. Celebrating its 15th anniversary in 2022, the company has cemented itself as a top player in the space, with future projects including a product for small and family-run restaurants, to support them as the industry becomes more competitive and complex.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

10% employee growth in 12 months

Company

Company benefits

  • A permanent contract (that can be useful in life)
  • Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to wrok fully remotely)
  • Lunch vouchers available 3 working days per week
  • Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
  • Continuous learning and development programs
  • Free access to the Calm app to help you build resilience wherever you are in your mental health journey
  • Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
  • Health insurance
  • Life & Disability Insurance at no cost to the employee
  • Attractive pension plans
  • Amazing offices with dining, a coffee point on each floor, and leisure area
  • Team building events

Company HQ

Saint-Merri, Paris, France

Leadership

Almir Ambeskovic

(CEO, not founder)

Prior to being appointed as CEO, they were Vice President of Sales and Marketing for TheFork. They have also directly led several countries as General Manager at TheFork since 2015.

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