Deal Desk Analyst, Cockroach Labs
$100-120k
+ Stock options + commission if a sales role
More information about location
3 days a week in office
Cloud-native, distributed SQL database
Open for applications
Cloud-native, distributed SQL database
501-1000 employees
Open for applications
$100-120k
+ Stock options + commission if a sales role
More information about location
3 days a week in office
501-1000 employees
Company mission
Cockroach Labs' mission is to make data easy by providing an industry-leading model for resilience, horizontal scalability to accommodate fast-growing businesses, and the ability to move data close to business' customers, wherever they reside across the globe.
Role
Who you are
- The ideal candidate will have a proven ability to proactively and effectively work with all organizational levels within a fast-paced high-technology company, particularly in interfacing between Sales teams and internal cross-functional stakeholders
- 3-5 years of experience in sales operations, sales, deal desk, order management and/or finance
- A proactive, energetic, and customer-centric attitude with the ability to forge relationships at all organizational levels while providing responsive, first-class support to a high-growth sales organization
- Exceptional organizational skills with the ability to manage multiple deadlines simultaneously with superb attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Enthusiastic about identifying and recommending enhancements to our process and systems to increase efficiency, and supporting the design and implementation of these enhancements as required
- Comfortable with aggressive goals and continuous improvement
- Adaptable, flexible, and able to manage shifting and competing priorities
- BA or BS degree
- Proficiency with Salesforce CRM; experience with Salesforce CPQ is desirable
What the job involves
- This is a highly visible role that involves extensive interaction with senior executives and staff members across multiple departments, including sales, marketing, product management, finance, support, legal, and professional services
- Success in this role will require building strong relationships with key members of these groups, leveraging collaboration and business acumen to assess requests and develop solutions that meet stakeholder needs
- Provide business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
- Collaborate with designated sales teams to offer pricing and deal structuring guidance
- Act as a sales advisor to coach on objection handling techniques, contractual options, and standard business terms
- Serve as a sales advocate by liaising with Legal and Finance partners to address and resolve sales impediments
- Facilitate the sales approval and contract document generation processes, ensuring compliance with published sales and business approval policies
- Perform all Quote-to-Cash (QTC) processes throughout each phase of its lifecycle, including order generation and review, opportunity processing, and enabling downstream workflows. Ensure data quality is maintained for accurate forecasting and reporting
- Foster and maintain strong working relationships with critical business partners (e.g., Legal and Finance) to expedite the review and approval process
- Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools (e.g., Product and Pricing FAQs, Sales Approval templates)
- Collaborate with deal support teams (e.g., Legal and Finance) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings
- Undertake other revenue operations responsibilities and projects as needed
- In your first 30 days, you will complete general and sales onboarding programs, familiarize yourself with our message and product, and take a deep dive into our current revenue processes, policies, and systems
- In your first 60 days, you will become familiar with our systems (particularly Salesforce), processing procedures, and the Deal Desk workflow. Gain exposure to the types of requests received and start processing opportunities
- After 90 days, you will field all types of Deal Desk requests, process all opportunities, and contribute to projects and ongoing initiatives in service of the team mission
Our take
Cockroach Labs was founded by a team of ex-Google employees who wanted to build a database management system similar to Google’s Spanner. The result is CockroachDB, an open-source distributed SQL database. It offers local or global scaling with familiar SQL, failproof fault tolerance, and guaranteed transaction consistency, and can be deployed across any cloud.
Maintaining full SQL compliance with global cloud capabilities will help Cockroach Labs take advantage of the wave of companies needing to scale their existing SQL databases onto the cloud. Cockroach Labs grew from a $2 billion valuation to $5 billion in under a year, proving itself as an enticing and approachable prospect in this developing sector.
It already commands a high-end raft of clients including Comcast, Bose, and Baidu - but competition is stiff, particularly with industry giants like Oracle and AWS. Its hope is that CockroachDB’s high failure tolerance and geo-distribution will provide attractively swift functionality whilst allowing customers to remain within their legal jurisdictions - and will prove pivotal in 5G use cases. Its success to date, targeted updates to ease network migrations, and its recent expansion into EMEA markets, suggest it has a strong shot.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 7 rounds)
Dec 2021
$278m
SERIES F
Jan 2021
$160m
SERIES E
Total funding: $633.2m
Company benefits
- Employee referral bonus + donation match
- Connect and Contribute days
- Flexible Working
- Spring Health and an Employee Assistance Program to provide free counseling and support mental health
- $2500 annually to support learning and development through workshops, conferences, and networking events
- We dedicate company time to bond over everything from trivia and karaoke to paint-alongs and fitness classes
- Flexible Time Off
- 100% health insurance coverage & One Medical membership
- Gym discounts & free Citibike membership
- FSA
- 401(k)
- 12 weeks of paid parental leave & $500 in baby bucks
- Relocation Support
Company values
- Commit to Excellence
- Respect Each Other
- Establish Balance
- Communicate Openly & Honestly
Company HQ
Chelsea, New York, NY
Articles
Founders
Spencer Kimball
(Co-founder & CEO)Worked at WeGo Systems as CTO for 3 years before joining Google as a Software Engineer for almost 10 years. Also, previous CTO of Viewfinder and Engineer at Square.
Peter Matiss
(CTO)Previously Software Engineer at Square, Co-Founder at Viewfinder and Software Engineer at Google.
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