Conversational customer service platform
Job no longer available
Conversational customer service platform
201-500 employees
Job no longer available
201-500 employees
To build stronger bonds between brands and their customers through its all-in-one customer service platform.
The customer retention rates of a business are essential to growing revenue, and offering excellent customer service is one of the primary ways this is achieved. However, today's rapidly developing technological landscape makes it difficult for businesses to juggle all the latest customer service tools, showing a demand for a more unified and efficient alternative.
Dixa provides an all-in-one customer service platform for businesses, including features for chatbots, automation, and inbound marketing. The platform integrates within all major platforms to facilitate consistent customer experiences, in addition to providing a single point of truth knowledge base for customer experience data.
Whilst there is no denying that Dixa will face fierce competition from more specialised customer service tools, the company has been smart to recognise that businesses are craving a more unified and efficient alternative to the arsenals of fragmented platforms. Through this approach, the company aims to help businesses to maximise the quality of its customer's experiences, replace repetitive workflows with automation, and empower businesses to craft interconnected customer experiences.
Kirsty
Company Specialist
-21% employee growth in 12 months
Jul 2021
$105m
SERIES C
Feb 2020
$36m
SERIES B
København K, København
Founders
Jacob Vous Petersen
(Senior Director of Engineering)Initially served as the company's CEO then CTO. Previously worked for 4 years at Cirque, holding various positions such as Director of Software Development and Software Development Team Lead.
Formerly served as the company's VP pf Engineering. Previously Software Web Developer at DR - Danmarks Radio for 1 year and at GAFFA for 2 years.
Krisztian Tabori
(Director of Product Marketing)Formerly served as the company's Head of Creative & Design. Previously Web Designer at DR - Danmarks Radio for 1 year.
Mads Fosselius
(CEO)Previously COO and Partner at Cirque for 4 years.
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