Senior Associate of DashMart, DoorDash
Labor Strategy & Operations
$84.6-133.9k
+ Equity grants; Salary dependent on location
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$84.6-133.9k
+ Equity grants; Salary dependent on location
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You're excited to be creative on how you work through problems
- You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're as comfortable thinking long-term
- You're unafraid of undefined processes. You are passionate about defining and carving out scope and processes. You excel at working with a diverse group of people
- You love data. You let data win arguments, and you're comfortable modeling in Excel and SQL (can perform complex functions), and have experience using data visualization tools (Tableau, PowerBI, Sigma, etc.)
- You have 2-4+ years of experience. You've succeeded at expanding businesses (whether in tech, operations, strategy, consulting, banking, or a related experience)
- You have completed your BS/BA Degree
- You may also have experience in marketplace growth, with a high bar for solving complex problems using data as your source of truth
What the job involves
- We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new type of convenience store, offering household essentials, groceries and local restaurant favorites to our customers' doorsteps
- You will be a core team member of our Labor Operations team for DashMart
- You will focus on enabling our business to grow by executing on our strategic roadmap to drive labor efficiency at the market level across the DashMart business
- You will dive into analyzing operations data, deploying strategic workflow design, and facilitating internal processes related to Labor for our field operations teams
- You will report into a Manager within the New Business Verticals organization
- Build. You'll have your fingerprints all over DoorDash's next big business. You'll launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to minute operational details
- Strategize. From fundamentals, you'll develop the strategy for best serving our customers
- Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data
- Lead. You'll work with multiple teams, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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