Program Manager, Stripe

GTM Programs

$154.8-232.2k

SQL
Senior and Expert level
Remote in US
San Francisco Bay Area

More information about location

Stripe

A financial infrastructure platform for businesses

Open for applications

Stripe

A financial infrastructure platform for businesses

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Open for applications

$154.8-232.2k

SQL
Senior and Expert level
Remote in US
San Francisco Bay Area

More information about location

1001+ employees

FintechB2BPaymentsCredit cardsFinancial Services

Company mission

To increase the GDP of the internet

Role

Who you are

  • We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement
  • The ideal candidate will: (1) have worked in a hypergrowth technology/GTM org or comes from a strategic consulting background, (2) has superior communication skills to work across the most senior stakeholders across different functions, and (3) thrives when solving complex problems with limited oversight
  • Experience working in a sales and marketing organization
  • 7+ years of experience in program management, business operations, management consulting or a related discipline
  • A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end
  • Has an enthusiastic “roll up your sleeves” mentality
  • Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
  • The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
  • Enthusiastic “roll up your sleeves” mentality
  • Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite. You set a high-bar in terms of communication effectiveness

Desirable

  • Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
  • Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a Sales-oriented environment
  • A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
  • You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
  • Prior experience with payments
  • Comfort with SQL

What the job involves

  • The Go-to-Market (GTM) Programs team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by empowering the GTM organization to achieve their goals
  • We bring expertise, rigorous thinking, and a user-first approach to problem solving, and help build connections between users, Stripe go-to-market teams and the business overall
  • Our Program Managers are focused on solving GTM’s most pressing challenges
  • Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
  • Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
  • Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
  • Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
  • Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
  • Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
  • Make exec level recommendations and drive decisions, where necessary
  • This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office)

Our take

Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.

More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.

To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-5% employee growth in 12 months

Company

Funding (last 2 of 13 rounds)

Mar 2023

$6.5bn

GROWTH EQUITY VC

Mar 2021

$600m

SERIES H

Total funding: $8.7bn

Company benefits

  • Unlimited paid time off policy
  • Work from home opportunities
  • Comprehensive mental, physical and medical health plans
  • Fertility benefits and parental leave

Company values

  • Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
  • An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
  • Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
  • Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.

Company HQ

SoMa, San Francisco, CA

Leadership

Patrick Collison

(Content Strategist)

Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.

John Collison

(President)

Studied at Harvard but dropped out to found Stripe.

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