Product Owner, Lloyds

£87-102.3k

+Annual bonus & Share schemes

Mid and Senior level
London

2 days a week in office

Lloyds

Retail and commercial bank

Job no longer available

Lloyds

Retail and commercial bank

1001+ employees

B2CB2BBanking

Job no longer available

£87-102.3k

+Annual bonus & Share schemes

Mid and Senior level
London

2 days a week in office

1001+ employees

B2CB2BBanking

Company mission

To support families and businesses, helping them to take the next step, whatever that may be.

Role

Who you are

  • A background within change delivery or product ownership, with specific agile experience
  • Strong ‘Payments’ experience
  • Excellent leadership skills with the ability to motivate and guide cross-functional teams
  • A strategic thinker with a customer-centric approach and a passion for delivering exceptional user experiences

What the job involves

  • We currently have a phenomenal opportunity for a Product Owner to join our leadership team in the Gem Core lab, working closely with the Engineering Leads
  • As Product Owner, you'll lead a team of change professionals to develop new enhancements, products and service offerings. You'll support the leadership of CIB’s cash management and payments business to deliver on stretching growth ambitions and a determination to serve our clients better
  • You'll work closely with business colleagues (product and sales) to deliver the portfolio of work. You'll need to either have, or need to build, connections with other delivery areas of Lloyds Banking Group to unblock issues and ensure that our solutions are well integrated into the group architecture
  • You'll balance a range of investment priorities including value creation, legal and regulatory compliance, and technical improvements to improve performance and resilience
  • Deliver against Gem's product strategy and roadmap, ensuring alignment with client needs and business goals
  • Lead the delivery of software solutions that enhance Gem's capabilities, including payment processing, account management and client self-service tools
  • Collaborate with partners across the group to ensure the Gem platform meets regulatory standards and industry best practices
  • Drive continuous improvement and innovation within the team, leveraging data analytics and customer feedback to inform decisions
  • Foster an agile, collaborative environment that encourages team ownership of deliverables and outcomes
  • Determine what customers need through a combination of user research, collecting feedback, diving into data, and competitive analysis

Application process

  • End Date: Thursday 12 September 2024

Salary benchmarks

Our take

Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.

Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.

Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.

Steph headshot

Steph

Company Specialist

Insights

Some candidates hear
back within 2 weeks

-1% employee growth in 12 months

Company

Company benefits

  • Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
  • A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
  • A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
  • Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
  • Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
  • Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
  • Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
  • Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
  • Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.

Company values

  • We trust each other to achieve more together. We listen to, and are honest with, each other. We take things on, see them through, and give others the space and support to do the same.
  • We put people first, and empower our colleagues to go the extra mile for our customers and communities. We treat everyone as individuals, and we don’t put processes ahead of real people’s needs.
  • We embrace our differences to value everyone. We seek out diverse perspectives in order to learn about people’s different and changing needs, and to see how we can best support these.
  • We’re bold and take action to drive the best outcomes for our customers. We champion ideas that move us forward, and we innovate for better results. We challenge things that aren’t right and make it our job to change them.

Company HQ

City of London, London, UK

Articles

Leadership

Charlie Nunn

(Group Chief Executive, not founder)

Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.

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