ML/AI Operations Engineer, Gusto
$152-253k
Salary is dependent on location
More information about location
Automated payroll, benefits & HR platform
Job no longer available
Automated payroll, benefits & HR platform
1001+ employees
Job no longer available
$152-253k
Salary is dependent on location
More information about location
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- At least 4+ years of software engineering experience (Python, Ruby or Java)
- Demonstrated experience architecting and developing services for machine learning models
- Experience with at least one of the major cloud platforms (AWS preferred but not required)
- Experience with MLOps tooling such as KubeFlow, AWS Sagemaker, MLFlow, or similar
- [Bonus] Experience deploying and maintaining LLM-based applications in production
What the job involves
- Gusto is looking for a Senior to Staff Machine Learning Engineer to join our ML/AI Platform and build out our Generative AI infrastructure
- You’ll be working alongside a multidisciplinary group of Product Engineers, PMs, and Applied ML data scientists
- In this role, you’ll be responsible for making design decisions around our AI infrastructure, building standard model development and deployment workflows, and design systems that enable rapid iteration with LLMs
- Develop, maintain, and enhance reusable frameworks for ML/AI model development and deployment. Drive best practices in machine learning engineering and MLOps
- Establish standards and infrastructure for on-going monitoring and evaluation of AI applications in production
- Develop and maintain systems that enable rapid iteration and evaluation of LLM prompts and other tuning mechanisms
- Design and build reliable, performant, maintainable and secure pipelines that can scale to the needs of our business while reducing costs
- Collaborate with the AI model builders and application owners to determine business requirements and SLAs for API-enabled services
- Help design and architect an AI platform that adheres to the principles of Responsible AI
- Balance researching new technologies with a practical approach to operationalizing research efforts into Gusto products
- Maintain relationships with external data and analytics vendors
Otta's take
Xav Kearney
CTO of Otta
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Founders
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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