• In-depth experience in delivering software projects
• Insurance software domain knowledge – preferably Lloyds and Company market
• Experience in client relationship management
• Experience of P&L generation and management
• Experience in leading and delivering complex, high-value projects within time, financial and qualitative parameters
• Proven ability to manage multiple concurrent projects
• Leadership of multiple, multi-disciplined teams delivering technical solutions across a variety of platforms
• A highly developed understanding of project implementation and system integration techniques
• Experience with multiple implementation methodologies, specific knowledge/experience of AGILE and tools like JIRA / Confluence
• Experience of detailed project planning techniques and tools (Microsoft Project)

Desirable

• To lead a team on all aspects of projects with responsibility for the deliverables required at each stage of the project life cycle. (e.g. Customer relationships, GAP analysis, Requirements Definition, Internal and External Design, Development & Deployment of the solution, Risk/Issue management & Financial Controls on the project)
• Ownership of an allocated project with full responsibility for delivering to the parameters outlined in the Project Definition / Statement of Work
• Responsible for controlled escalations to senior management both internally and externally when appropriate
• Ability to manage multiple concurrent projects effectively
• Responsible for planning and resourcing the project including building and leading a team of resources with the right capabilities to meet the project deliverables
• To lead day-to-day operations including delivering to SLAs, acceptance criteria and end-to-end quality targets
• Providing guidance and assistance to team members according to established policies and procedures in meeting objectives
• Responsible for defining the project P&L including joint formal sign-off
• Responsible for management & reporting of the project against the baseline P&L
• Responsible for leading and developing the team by setting objectives, agreeing project priorities, timescales and allocation of work
• Ensuring the project is delivered to the agreed quality standards to minimise rework cost and achieve defined project timescales
• Management of the Client in terms of expectations, agreed scope, timescales, project costs, project invoicing, project resource management
• Reporting on project status, project revenue, project costs & project invoicing
• Management of project risks, issues and change requests in the project life cycle
• Managing the support handover function
• Management of Relationships & resources with other internal departments such as Product Development, Accounts, Sales and Support / Infrastructure