Forward Software Engineer, Candid Health

Salary not provided
Mid and Senior level
New York

4-5 days a week in office

Candid Health

Automated medical billing

Open for applications

Candid Health

Automated medical billing

21-100 employees

HealthcareB2BArtificial IntelligenceInternal toolsInsurancePaymentsSaaSAPIAutomationMedTech

Open for applications

Salary not provided
Mid and Senior level
New York

4-5 days a week in office

21-100 employees

HealthcareB2BArtificial IntelligenceInternal toolsInsurancePaymentsSaaSAPIAutomationMedTech

Company mission

Candid Health's mission is to make medical billing easy so healthcare providers can get paid.

Role

Who you are

  • You have 3+ years of hands-on experience in software engineering in either product or sales engineering. Hands-on experience with system integration, SDKs, and APIs
  • You are motivated by solving real-world problems that drive mission outcomes
  • You are deeply empathetic and have a strong desire to solve problems for customers in a highly leveraged way that is accretive towards product strategy and builds trust along the way
  • You enjoy building software iteratively with subject matter experts, ultimately delivering an exceptional solution that solves the problem
  • You are an independent problem solver who thoroughly investigates problems and delivers sustainable solutions
  • You are a strong collaborator and influential engineer who communicates and partners well with internal and external clients. You know how to unstick yourself and others when necessary
  • You have the ability to convey complex technical concepts clearly and have strong presentation skills

What the job involves

  • As a Forward Software Engineer, you will design and build critical technical solutions in our product while partnering deeply with our clients, operations, and sales teams
  • You’ll be embedding deeply with subject matter experts to solve real-world problems in our product
  • Solution design and implementation: Design and architect complex technical solutions in the core product that align with client needs. Your ownership doesn’t stop there, you’ll also lead and support the implementation of technical solutions, ensuring successful integration, customization, and configuration. Troubleshoot technical issues and provide guidance to resolve challenges effectively
  • Leverage your technical expertise: Serve as the technical subject matter expert for our products and services. Clearly communicate the technical aspects of our solutions to both technical and non-technical audiences, addressing questions and concerns effectively
  • Act as the front line of customer engagement: Engage directly with prospective and current customers to gather detailed technical requirements, provide product demonstrations, and address technical inquiries. Build strong relationships with clients by understanding their unique business challenges and objectives
  • Have broad organizational impact: Work closely with cross-functional teams, including sales, product management, and engineering, to ensure seamless solution implementation. Provide valuable feedback to enhance our products based on client needs and market trends. Leverage your experience to build solutions that improve the product across our quickly growing customer base

Our take

Healthcare spending in the US medical system has been ballooning for decades. Administration contributes a substantial portion to this, constituting almost three times what other developed countries spend proportionate to their healthcare budget - and taking up valuable physician hours. The detrimental impact this has on the quality and affordability of care has meant solutions are becoming urgent, and Candid Health is contributing a strong one.

The data and AI-driven platform helps healthcare providers automate the process of submitting, chasing, and appealing insurance claims. It’s regularly audited by HIPAA, helping the company dodge the tightening data protection net that’s stunted the progress of some medtech startups. Having passed this obstacle the company is running at modest capacity - the challenge now is to lock in a broader client base, which could prove challenging.

Companies like Change Heathcare and Flobotics, for example, offer automated claims submissions as part of a broader robotic process automation service for medical institutions. It may be that this holistic administrative software proves more attractive for overburdened providers. For now, however, Candid Health is gaining a respectable amount of traction.

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Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

Company

Funding (2 rounds)

Apr 2022

$16m

SERIES A

Mar 2020

$0.2m

SEED

Total funding: $16.2m

Company benefits

  • Flexible vacation
  • Medical, Dental, and Vision
  • 401k (currently not matching)
  • Learning & Development tools via First Round Capital

Company values

  • Persistence + ownership of outcomes
  • Personal + professional growth
  • Prioritization of mental + physical health
  • Embracing diversity

Company HQ

Financial District, San Francisco, CA

Leadership

Nick Perry

(Co-founder & CEO)

A human biology grad from Stanford, who started as an Accenture Digital consultant, before taking a role as as the forward deployed engineering lead at Palantir Technologies.

Adam Reis

(Co-founder)

A Columbia Engineering grad who worked with self-driving technologies in his time as an engineer at Lyft.

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