Senior Implementation Consultant, nCino

£52.5-86.6k

SQL
Kafka
Salesforce
Flow
Visualforce
JIRA
Mulesoft
ServiceNow
Smartsheet
Mid and Senior level
London
nCino

Cloud-based bank operating system

Open for applications

nCino

Cloud-based bank operating system

1001+ employees

FintechB2BBankingSaaSCloud Computing

Open for applications

£52.5-86.6k

SQL
Kafka
Salesforce
Flow
Visualforce
JIRA
Mulesoft
ServiceNow
Smartsheet
Mid and Senior level
London

1001+ employees

FintechB2BBankingSaaSCloud Computing

Company mission

To transform the financial services industry through innovation, reputation and speed.

Role

Who you are

  • Bachelor’s degree and 4+ years’ experience or combination of client-facing consulting and/or Salesforce/SaaS enterprise architecture or related application configuration technical experience
  • Salesforce Administrator certification, or the ability to obtain within 6 months of employment
  • Salesforce App Builder certification, or the ability to obtain within 12 months of employment
  • Salesforce Platform Dev 1, Advanced Administrator, Sales Cloud, or Experience Cloud certification(s) or the ability to obtain within 24 months of employment
  • Declarative automation/tooling solutioning experience (e.g. Flow)
  • Data management modeling, querying (SQL, SOQL, SOSL), conversion, and integration experience leveraging DataLoader and/or industry common middleware tools (e.g. Informatica, Mulesoft, Kafka)
  • Environment and release management experience (DevOps) leveraging Application Lifecycle Management, CI/CD, Testing, and Source Control tools/processes (e.g. AutoRabit, Copado, SFDX)
  • Sharing and visibility security experience (e.g. Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups)
  • Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow)
  • Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business value of the nCino product
  • Strong analytical and presentation skills to articulate findings in a clear and concise manner, to both technical and non-technical stakeholders
  • Passionate and enthusiastic team player that collaboratively delivers a high-quality solution to financial services customers with an all-in commitment to ensure long-term customer satisfaction
  • Be a results-driven self-starter who takes initiative, solicits, and listens to feedback, while working effectively in a rapidly changing environment

Desirable

  • Salesforce Advanced Administrator, Salesforce Developer 1 certifications preferred
  • Experience with Salesforce Financial Services Cloud/Sales Cloud or core Salesforce CRM objects (e.g. Accounts/Person Accounts, Contacts, Leads, Opportunities)
  • Analysis of custom programmatic automation, integration, and GUI experience (e.g. Apex, VisualForce and/or Lightning Web Components)
  • Identity and access management experience (e.g. SSO, JIT Handler)

What the job involves

  • This individual will advise, design, and build scalable and sustainable solutions which enable business and technology agility through subject matter expertise (SME) on both the nCino product and SFDC platform
  • This position will also encompass business and technical optimization engagements, new feature implementations, and satisfy current and future state customer needs
  • This is a highly visible customer facing role providing some strategic guidance on digital transformation projects, while contributing to internal technical and process improvement initiatives
  • Fundamental understanding and ability to utilize business process driven design, object oriented programming, data models, and service oriented enterprise architecture/technology stacks to translate functional business use cases into scalable and maintainable technical solutions that are aligned with nCino gold standards
  • Apply high degree of technical expertise on the nCino product with Salesforce declarative and programmatic automation tools, data integration and deployment tools/API's, and enterprise application architecture best practices, in both a consultative and hands-on fashion to ensure a healthy technical ecosystem and long term customer success
  • Develop and document POCs (Proof of Concepts) for net new nCino release functionality, unique project business cases, or validating architecture limits on the SFDC platform to ensure business needs and product scalability are met
  • Analyze and troubleshoot technical issues and defects collaboratively with team members during build/QA working sessions utilizing a variety of tools to quickly mitigate project blockers and impediments
  • Enable project stakeholders to facilitate solution designs and guide overall technical implementation
  • Validates overall design and fit gap analysis to identify technical challenges, process improvements, and business risk tradeoffs against nCino and financial services industry best practices
  • Collaborate and consult with project stakeholders to perform technical quality reviews of in-progress builds per sprint, ensuring business requirements adhere to nCino and Salesforce best practices that align to proven technical solutions for overall implementation quality
  • Empower customers as the nCino change agent and trusted advisor, promoting change and release management philosophies to ensure optimal user adoption of new business technologies
  • Contribute to innovation within the team by identifying unique and complex business cases and create re-usable solution components, tools, processes, and documentation to benefit internal stakeholders and ongoing projects for evolving functional use cases and technical solutions
  • Coach and mentor junior team members to hone their craft as nCino experts and world class consultants

Salary benchmarks

Our take

nCino offers financial institutions an end-to-end cloud-based operating system that integrates with their core systems, rather than supplanting them. This allows them to streamline interactions between customers and staff, which speeds up onboarding, transactions, reporting and more.

Since launching in a community bank in North Carolina in 2012, nCino’s trajectory has been extraordinary. It now boasts over 1800 global customers and even went public in 2020. Indeed, despite the tough FinTech landscape of recent years, the company's performance has remained strong.

Lately, nCino has worked to expand its presence in the global south, signing deals with major banks in Australia, New Zealand and South Africa. It has also partnered with Codat in order to speed up loan underwriting, and unveiled an AI-powered conversational copilot tool tailored specifically for banks.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-6% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

Oct 2019

$80m

EARLY VC

Jan 2018

$51.5m

EARLY VC

Total funding: $213.3m

Company benefits

  • Company-paid benefits: 100% premiums paid including medical, dental and vision, as well as disability insurance and life insurance. Each full-time employee also has their own company-funded HSA account.
  • Career growth: Opportunity to advance your skills, knowledge and experience through career development, job growth, new opportunities and special projects both domestically and abroad.
  • Work-life balance: Paid vacation, parental leave, adoption leave, company holidays, flex holidays, volunteer days and bereavement leave. Office amenities include complimentary coffee, beverages, healthy snacks and standing desks.
  • Hybrid office: We know everyone is different, which is why we don't force our teams into a one-size-fits-all approach. Show us how you work best, and we'll work with you to make it happen.
  • Financial benefits: Retirement plans, life insurance, student debt repayment programs, parental leave and more.
  • Giving back: Two paid volunteer days per year, as well as an employee match donation program. Our community service team, nVolve, provides many opportunities to volunteer with local groups and nonprofits.

Company values

  • Bring your A game – We always do our best and give our best so we can create our best. We hire talented individuals, and provide them with resources they need to perform at the top of their game and recognize and reward their efforts
  • Do the right thing – We trust our employees to do the right thing for our customers, colleagues and partners. This creates a culture of trust, a willingness to take risks when appropriate and the ability to be agile and innovative
  • Respect each other – We value each and every person at nCino. Their opinions matter, and their contributions to the workplace are vital. We treat all people with respect and dignity and seek ways to celebrate our differences
  • Make someone's day – Offering a helping hand can not only brighten someone's day—it can also transform their experience at nCino. We always look for opportunities to help someone solve a problem or to simply be kind
  • Always have fun – We take our work seriously, but we don't take ourselves too seriously. We know that having fun fosters creativity, encourages innovation and promotes collaboration, which is why we work hard and play hard
  • Be a winner – When we have a winning attitude and are passionate about what we do, our customers are happy and our employees are excited to come to work every day. When nCino's company culture works, everybody wins

Company HQ

Mayfaire Office Park, Wilmington, NC

Leadership

More than 35 years of Fintech experience. Previously served as Divisional President of S1 Corporation, after working as Vice President and Managing Partner of Unisys, a global information technology company.

Pullen Daniel

(EVP Corporate Development)

20 years of financial services and banking experience. Previously led all US Sales before leading nCino's operations in EMEA, starting its London office and spearheading the company's expansion. Before this they were served as Vice President and Managing Partner of Unisys.

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