Machine Learning Engineer Intern, Moveworks
NLU & Machine Learning Infrastructure
Office located in Mountain View, CA
Enterprise-built conversational AI platform
Job no longer available
Enterprise-built conversational AI platform
501-1000 employees
Job no longer available
Office located in Mountain View, CA
501-1000 employees
Company mission
To make getting instant help at work effortless for employees.
Role
Who you are
- Entering the last year of your bachelor’s or master’s degree; or currently pursuing a PhD
- Pursuing a degree in computer science or related fields
- Have extremely strong coding skills and speak our LLM / modeling vernacular
- Experience in NLP model training and/or serving
- Passionate about natural language understanding, information retrieval, or machine learning
What the job involves
- Moveworks is seeking talented individuals to join our NLU & ML Infrastructure team as interns for the summer of 2024.
- This is an exciting opportunity to contribute to the development of our Large Language Model (LLM) based enterprise co-pilot platform.
- As an intern at Moveworks, you will be at the forefront of LLM technology, developing and deploying state-of-the-art models to our production systems.
- Our core intelligence system is an LLM that excels in reasoning capabilities, adept at understanding a variety of enterprise-specific tasks and complex user issues.
- This is achieved through our cutting-edge in-house LLM training and inference infrastructure, which allows us to create intelligent LLMs tailored to our customers' needs and serve the model at scale with low latency.
- As an intern, you will be a vital part of the team that manages the entire LLM operations end-to-end, contributing to an infrastructure that significantly impacts the core abilities of Moveworks' co-pilot intelligence
- You will collaborate with a team of accomplished engineers with prior experience at leading tech companies like Google, Meta, and Amazon
- You will learn practical skills in LLM operations including modeling, data generation, LLM training, and LLM serving
- You will identify and address an applied machine learning problem in the enterprise co-pilot system, working with ML Engineers across the organization to adopt and productionize LLM usage
- You will demonstrate the value of your contributions to Moveworks' products
Our take
Moveworks provides IT service and helpdesk support through an AI-driven chatbot. Its system utilizes information about an employee, such as their role and seniority level, to deliver the correct information or carry out processes. Moveworks claims to solve 30% of IT support tickets within weeks of implementation.
In 2024, Moveworks opened a data center in Australia and its service has seen strong uptake from large enterprise-level companies, where IT teams deal with hundreds of requests at a time, helping to minimize backlog and gain back employee time. As more and more workers move from office to home or hybrid, IT support requests have boomed, opening up the opportunity for Moveworks to expand its client pool and provide solutions to help with this change.
Competitors such as Electric offer similar automated IT support services, but Moveworks has invested heavily into creating an AI system that is conversational and easy to use. Automated solutions with machine learning capabilities can also identify cost-saving opportunities. When unused software licenses are estimated to cost companies billions of dollars a year, there is money to be made by identifying and removing these avoidable costs through AI.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2021
$200m
SERIES C
Nov 2019
$75m
SERIES B
Total funding: $305m
Company benefits
- Fully paid medical, dental, and vision coverage with no premiums
- Fully paid short-term disability, long-term disability, and life insurance
- Free daily meals
- Unlimited PTO
- Unlimited paid sick days
- 16 weeks of 100% paid parental leave
- Medical, family care, and military leave
- Competitive salary — we’re one of the best-paying companies in the Bay Area
- 401(k) with matching
- Equity and stock options
- Commuter and parking benefits
Company HQ
Mountain View, CA
Articles
Founders
Bhavin Shah
(CEO)After an MA at Stanford, Bhavin worked as a Director at LeapFrog Enterprises before co-founding Gazillion after 5 years in 2005. They left their CEO role at Refresh to co-found Moveworks in June 2016.
Vaibhav Nivargi
(CTO)Vaibhav started their career as a Stanford University Research Scientist before working for Aster Data as a Software Engineer. Having started ClearStory Data in 2011, they co-founded Moveworks in 2016.
Varun Singh
(President)Varun worked for half a decade as SVP of Product at Sefaira before spending 2 years as Lead Product Manager at Facebook. They left in 2016 to co-found Moveworks.
Jiang Chen
(CTO of AI)Jiang took a PhD at Yale in Computer Science before working as a Columbia Research Scientist and spending 7 years at Yahoo! and Google. After a year at Airbnb, they co-founded Moveworks.
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