Technical Writer, AgentSync
Contract
Denver/Boulder Metro: $64-$74/hour
Compliance-as-a-Service solution for insurance providers
Be an early applicant
Compliance-as-a-Service solution for insurance providers
201-500 employees
Be an early applicant
Denver/Boulder Metro: $64-$74/hour
201-500 employees
Company mission
AgentSync's mission is to enable scaled innovation in the insurance industry by building the most modern and customer-centric technology that tackles all of the pain points associated with producer management.
Role
Who you are
- 3+ years of tech writing experience
- Experience in structuring or organizing product docs
- A strong track record of problem solving and a “roll up your sleeves” mentality
- Experience writing for B2B SaaS products is a plus
- High growth startup experience is a plus
What the job involves
- This is a long-term contract role with potential for extension or conversion to full-time employment
- The Technical Writer will own product documentation across AgentSync’s core business, including organizing and structuring the documentation; evaluating and providing a recommendation on the documentation tech platform; supporting both end user and developer-facing docs; prioritizing their own work; and ultimately delivering clear, concise, and detailed product documentation to our customers
- Working closely with the product, engineering, design, customer success, enablement, and support teams, this role will work with leaders and ICs across the organization to understand and remediate documentation pain points
- This is an opportunity to fundamentally shape the way that our customers and internal teams engage with the product and with AgentSync!
- Own product documentation for the core business, end to end
- Use your deep understanding of product documentation, our product, and our users personas to build a clear and intuitive documentation structure
- Evaluate and recommend a platform for hosting product documentation
- Define processes around how product documentation is updated and contributed to, partnering closely with product, product operations, engineering, engineering operations, support, and customer success
- Develop a strategy to accommodate end user and developer documentation
- Be obsessed with delivering clear, usable, and accurate product docs to stakeholders
Our take
The $1.3 trillion insurance industry is a fragmented one, with thousands of insurance carriers working with millions of sales agents across the country, and each state imposing its own constantly-changing licensing regulations. With so many parties and variables, paperwork can be a time-consuming headache. This is the problem that AgentSync has set out to solve.
Created by two former LinkedIn employees, AgentSync provides a platform that gives carriers and agents an easier way to ensure they are ticking the right boxes to be able to work with each other, reducing paperwork time from days to hours.
AgentSync counts companies in the insurance industry such as Lemonade, Hippo, Rippling, and Openly as its clients. The company has been growing rapidly, and has actually shown impressive activity in areas like as strategic acquisitions. Such growth has made securing funding a breeze for the company, and will undoubtedly lead to an expansion of its teams, customers and product offerings in the nearest future.
Kirsty
Company Specialist
Insights
Company
Funding (last 2 of 5 rounds)
Oct 2023
$50m
SERIES B
Dec 2021
$75m
SERIES B
Total funding: $161.1m
Company benefits
- 100% Company Paid Healthcare Insurance (for you and dependents)
- Healthcare Related Accounts
- Short-term disability insurance
- Long-term disability insurance
- Voluntary AD&D Insurance
- 401(k) retirement savings plan
- Every employee has the opportunity to be an owner in AgentSync and has equity in the company
- Commuter Benefit (pre-taxed contributions for eligible services)
- Unlimited PTO
- 11 paid holidays per year
- 12 weeks 100% paid parental leave and $4,000 return to work childcare bonus
- Team events throughout the year
- Biannual employee gathering in Denver
- Continuing education stipend for Tech org
- Opportunities to travel to various InsurTech events
- Company provided MacBook Pro & WFH kit if you choose
- Ability to work from home
- AgentSync swag giveaways
- Social slack channels to connect with colleagues
- Shared workspace at select California sites
- In-Office Benefits
- Resting & Relation room
- Employee Assistance Program (EAP)
- Voluntary Life
Company values
- Customer Love
- Inspire Excellence
- Always Be Curious
- Act Like An Owner
Company HQ
Ballpark distric, Denver, CO
Articles
Leadership
Jenn Knight
(CTO)Having studied at Boston University, Jenn worked for almost 3 years as a Borrego Solar Systems Analyst before working for Bluewolf, LinkedIn, Dropbox, and Stripe for a combined 9 years. They co-founded AgentSync in 2018 and have been CTO since May 2020.
Niranjan Sabharwal
(CEO)Niranjan started their career with 4 years at LinkedIn before spending a further 4 at Zenefits in Sales Strategy. They left this position in Septemeber 2018 to co-found AgentSync.
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