Senior Product Manager, Rootly

Salary not provided
Senior level
Remote in Canada, US
Rootly

Incident management platform

Open for applications

Rootly

Incident management platform

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Open for applications

Salary not provided
Senior level
Remote in Canada, US

21-100 employees

B2BArtificial IntelligenceEnterpriseAnalyticsSaaSDevOpsAutomation

Company mission

To be the go-to way companies respond when things go wrong, helping every organization to be more reliable.

Role

Who you are

  • This is a great opportunity if you thrive in a fast-paced environment where velocity and innovation are paramount
  • Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or equivalent experience is a plus
  • Proven experience as a Product Manager in B2B SaaS, working with a technical product/dev tooling environment
  • Experience working within an early stage startup environment
  • Strong technical background and understanding of SaaS architecture and development processes
  • Exceptional problem-solving skills and the ability to think analytically
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients
  • Proficiency in project management tools and methodologies
  • Data-driven mindset and experience in using data to inform product decisions

What the job involves

  • We are seeking a passionate and results-driven Product Manager with a strong background in early-stage product development
  • As a Product Manager at Rootly, you will be a founding Product hire within the company and be a driving force behind the development and enhancement of our products here at Rootly
  • You will work closely with cross-functional teams to define product strategy, prioritize features, and ensure that our products meet the evolving needs of our clients and we expand and continue to grow
  • Championing the creation of a delightful user experience by identifying user flows that resonate with our target audience
  • Usability Enhancement: Continuously improve the usability of our product, using your expertise to make it more user-friendly and efficient
  • Creating clarity out of ambiguity and be able to make non-data driven decisions
  • Conducting thorough market research and competitive analysis to identify opportunities for product enhancements and market differentiation
  • Creating detailed product specifications, user stories, and other documentation to guide the development team
  • Building strong client relationships by actively seeking feedback and providing product updates, ensuring client satisfaction and retention

Our take

Responding to incidents is a vital function in any business, with the way teams handle issues massively affecting how the company looks to users and stakeholders. With this in mind, Rootly supplies an incident management platform for users to automate tedious parts of their incident response workflows, and ultimately react quicker to problems.

Rootly's automation can be applied to much of the incident response process; such as paging responders, creating incident reports, tracking progress and reporting to stakeholders. Importantly, it can be employed directly from Slack, meaning users can enact responses without switching between platforms.

Rootly is used by a vast range of companies, from startups to members of the Fortune 100, and its clientele includes the likes of Cisco, Shell, Nvidia and Grammarly. Its winning of the 2023 CyberSecurity Breakthrough Award is another stamp of approval for the company. With strong funding secured from Silicon Valley Bank (days before the latter's collapse), Rootly plans to expand product development and invest in sales and marketing to grow its global presence.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

Company

Funding (2 rounds)

Aug 2023

$12m

SERIES A

Jul 2021

$3.2m

SEED

Total funding: $15.2m

Company benefits

  • Comprehensive medical, dental, and vision
  • 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
  • M2 MacBook Pro of choice
  • $1,000 for health and wellness
  • $1,000 for home office
  • $1,000 for visiting a teammate located in a different geography
  • WeWork membership
  • Weekly happy hour on Friday
  • Learning and advancement budget at your discretion
  • Annual retreat - at least once a year we gather together in person 🏝️
  • Ground floor opportunity to be an early member of a fast growing venture-backed startup

Company values

  • We relentlessly put transparency first

Company HQ

Civic Center, San Francisco, CA

Leadership

JJ Tang

(CEO)

Former Senior Product Manager at Instacart. Worked at IBM for 3 years, ultimately as Senior Product Manager for IBM Cloud.

Quentin Rousseau

(CTO & CISO)

Former Lead Engineer at Mylk Guys. Co-founded PopSQL, and was Senior Reliability Engineer at Instacart.

Share this job

View 13 more jobs at Rootly