Principal Product Designer, Salesforce
$223-323.4k
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$223-323.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 7+ years of experience designing and delivering products from start to finish as part of a cross-functional team
- Deep understanding of user-centered design methods and best practices
- Demonstrated desire to continually improve on processes
- The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
- The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Self-motivation; ability to produce results both independently and as part of a team
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
- Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
- Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
- Experience designing and thinking in design systems, not just single-purpose apps
- An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
- BA/BS or MA/MS in a design-related field, or equivalent experience
What the job involves
- We‘re hiring for multiple positions on the User Experience team at the Lead and Principal levels
- You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life
- This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers
- You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners
- You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction
- At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich
- Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers
- Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done
- Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
- Serve as a bridge connecting design, product, engineering, and marketing teams
- Work closely with product owners, engineers, and user research to create a vision for the product area
- Oversee multiple web and mobile application features, interfaces, and experiences
- Create designs that adhere to and extend the existing style guide
- Generate detailed final design specs that inspire accurate developer builds
- Work with developers and quality experts to deliver a polished final product
- Promote and educate others on new interface guidelines and design patterns
- Mentor new design staff
- Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
- Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
Application process
- Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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