SMB Business Development Representative, Block

Afterpay & Cash App

Salary not provided

USD $25.74/hr - USD $32.20/hr + Employee Stock Purchase Program

Salesforce
GSuite
Junior level
Remote in US
San Francisco Bay Area
Block

Financial services ecosystem

Job no longer available

Block

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

Salary not provided

USD $25.74/hr - USD $32.20/hr + Employee Stock Purchase Program

Salesforce
GSuite
Junior level
Remote in US
San Francisco Bay Area

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Role

Who you are

  • Afterpay is looking for a high-energy, results-driven, and motivated individual with advanced communication skills to join our elite team
  • You should be comfortable on the phone, have excellent email drafting skills, and a genuine curiosity in the operations of various types of online businesses and their structures
  • Importantly, you should be comfortable with, or quick to learn, the user interfaces of software programs (like Salesforce CRM) that support you in ramping and maintaining your pipeline
  • 1+ year of relevant experience in customer service or sales type role (outbound sales experience is a plus)
  • Demonstrated track record of meeting & exceeding KPIs and targets
  • Exceptional communication skills in writing and on the phone
  • Excellent organizational & time management skills
  • Self-motivated, competitive individual with the ability to work fast & smart
  • No fear in cold calling and in speaking with C-level executives/business owners
  • High level of enthusiasm and energy
  • Expertise with common software (salesloft, g-suite, salesforce, etc) preferred
  • Payments/ecommerce experience preferred

What the job involves

  • As an Outbound SMB BDR in North America, you will be on the front-lines of a fast-growing e-commerce payments business - talking commerce and payments with business owners and executives at small to medium size businesses
  • As an Outbound SMB Business Development Representative, you will identify, prospect, and outreach to prospective small and medium sized businesses
  • You will use personalized efforts to authentically connect with potential customers and spark curiosity and desire to learn more about our vast product suite
  • Use cold outreach strategies to develop new leads and opportunities with retailers
  • Develop & maintain a high-volume sales pipeline to deliver on monthly and quarterly KPIs and targets
  • Engage new accounts & maintain existing accounts to drive interest in Afterpay and Cash App Pay
  • Conduct needs analysis to understand the specific requirements and pain points of potential clients
  • Maintain accurate and up-to-date records in Salesforce in order to ensure smooth handover to Account Executive

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty headshot

Kirsty

Company Specialist

Insights

Few candidates hear
back within 2 weeks

19% employee growth in 12 months

Company

Company benefits

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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