Product Manager, Hero

• 5+ year’s experience in digital platform product management or similar - ideally at a scaling startup
• Ability to both lead and support
• The ability to manage competing priorities and plan your time
• Outstanding communication skills and attention to detail
• Excellent organizational and leadership abilities

Desirable

• Conducting Research: Researching latest cloud technology and modern architectural techniques to gain expertise about solving the platform problems of a scaling startup
• Developing Platform Strategy: Shaping a high-level strategic plan for the platform
• Communicating Plans: Developing a working roadmap and presenting it to key stakeholders across the organization: executives, feature product managers, the development team, etc.
• Coordinating Development: coordinating with the relevant teams— feature product managers, development, etc
• Acting on Feedback and Data Analysis: learning via data analysis and soliciting direct feedback from users, what works, what doesn’t, and what to add. Working with the relevant teams to incorporate this feedback into future iterations of the platform

• Fully paid maternity and paternity leave
• A shiny new computer and all the software you need
• One month paid sabbatical after 5 years with Hero
• 20 days holiday (excl. bank holidays)
• Work from home opportunities

Total funding: $13.1m

Hero is a messaging and video app for stores. More than 350m shoppers on websites like Harvey Nichols and Ted Baker can use Hero to connect live with an associate in their nearest store - perfect for when they need real-time advice from someone in the know. For retail associates who use Hero, the app represents a whole new way to do their jobs, giving them access to millions of online shoppers, not just customers who pass by the store.