Director of Sales, Sprinklr
Mid Market, East
$161-269k
Unified-CXM platform
Open for applications
Unified-CXM platform
1001+ employees
Open for applications
$161-269k
1001+ employees
Company mission
To enable every organization on the planet to make their customers happier.
Role
Who you are
- Ideal candidate will have led a top flight sales team where you have taken raw talent and converted them into reps that sit in the top 10% of the overall salesforce
- You’ve got 5+ years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise wide SaaS deals
- You are a proven leader. Ideally, someone who has managed a team of at least 3 sales reps & territory, achieving collective success against regional sales targets
- You genuinely care about others, so you create a culture of learning and collaboration wherever you are. Leading by example, you challenge yourself to learn & then empower others by sharing your experiences
- You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it. Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical
- You’ve been successful in building relationships – Sprinklr is a best in class solution (http://www.sprinklr.com/social-scale-blog/sprinklr-judged-best-social-relationship-platform-forresters-wave/). But we’ve succeeded because we genuinely care about how we make people feel
- You share the same values, & know that relationships are everything and can inspire a group of sales stars to value them just the same
- You also know money is made out of the office. You consistently identify & attend industry events, leverage your network, travel, and pursue creative methods to engage your team and their clients/prospects. You’re able to manage a fast paced environment for both your team and yourself in and out of the office
What the job involves
- A dynamic, motivated, and high powered Enterprise Sales Team that is on a mission to be the best enterprise sales team there is. Every member of the team is passionate about social media and showing major corporations how it can impact their business for the best, when they have the right infrastructure
- You will be helping to build the finest enterprise sales organization with the most responsive client led product engineering team there is
- You will be selling a Forrester top ranked product to some of the best brands there are
- You will be called upon to set up and run your territory, leading a team of reps to achieve and blow through a ARR target of $2 - 5m per annum once established
- You will inspire, engage and enable your team; coach them on best practice, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the region/department
- You will be active & “in the room” supporting your team wherever required in client activity and deals; you know what it takes to put together & win strategic deals and can lead by example every step of the way
- You will be highly disciplined, comfortable with MEDDPICC/ Force management and use these tools and processes to facilitate your team’s success. You will nurture an environment where your reps are constantly re-qualifying their deals, communicate brilliantly and have a real desire to be the best
- You will direct the flow of information for sales activities and transactions (including leads, billings, orders, contracts, etc.) and evaluate data, plan and enable your team to ensure district/area goals are met and potential problem areas are identified and mitigated
- You will ensure sales objectives are met within corporate strategies and policy frameworks; and nurture a productive partnership with other departments (e.g. solutions consultancy, corporate marketing, etc.)
Our take
Sprinklr is an established CXM provider, offering a long-standing, purpose-built platform that boasts enterprise-class security, governance and privacy. It uses a suite of professional services to ensure that customers consistently find a return on their investments and reach new levels of success as a business.
There are a number of CXM software companies on the market, including Zendesk, Satmetrix and IBM Tealeaf, all offering companies the means to manage and improve customer experience via online platforms. However, Sprinklr has drawn a number of big-name corporate clients, including Microsoft, Nike, Netflix, McDonalds, Marriott and more.
The company has also garnered enormous investments over the last decade, and is now valued at $2.9 billion. With over 1000 enterprises globally, including over 50% of the Fortune 100, the company is poised well to continue with its established success.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2020
$150m
CONVERTIBLE
Sep 2020
$200m
GROWTH EQUITY VC
Total funding: $578.5m
Company benefits
- Compensation & Equity
- Health & Wellness
- Holiday & Flexible PTO
- Learning & Growth
Company values
- It's OK to make mistakes
- Sprinkle, don't shout
- Fix, don't complain
- Never, ever give up
- Passionately, genuinely care
Company HQ
Midtown South, New York, NY
Articles
Leadership
Ragy Thomas
(CEO)Joined Tata Unisys as a Senior Software Engineer in 1994 before moving to AT&T. Built Advaya, an email marketing platform, in 2000. Joined Bigfoot Interactive as CTO, and then moved to Epsilon Interactive Services Group- where he eventually took on the role of President. Has held several Board positions since, and is a frequent startup investor. Founded Lyern in 2016, and Sprinklr in 2009.
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