Key Account Manager, Malt

Salary not provided
Mid and Senior level
Paris

2-5 days a week in office

Malt

Freelance consulting marketplace

Open for applications

Malt

Freelance consulting marketplace

1001+ employees

B2CB2BEnterpriseMarketplaceRecruitmentNetworkingCommunity

Open for applications

Salary not provided
Mid and Senior level
Paris

2-5 days a week in office

1001+ employees

B2CB2BEnterpriseMarketplaceRecruitmentNetworkingCommunity

Company mission

To provide everyone with the freedom to choose what work they do and who they do it with.

Role

Who you are

  • 3-5 years of experience in a similar role, especially managing complex sales processes for key accounts
  • Business school degree or equivalent
  • Excellent formal communication and presentation skills in order to organize and lead C-level meetings
  • Appetite for business development and eager to hunt and create new opportunities to break ground in an industry where partnerships have yet to be built
  • Your curiosity and ability to establish and formalize the short, medium, and long-term needs of clients make the difference
  • You enjoy working in a fast-paced, intellectually stimulating environment that is both caring and demanding
  • Knowledge of the tech ecosystem (languages and frameworks) is a real asset
  • You are a French speaker with fully professional English and comfortable in an international environment

What the job involves

  • I. Develop a portfolio of active clients within key accounts:
  • Acquire, from a portfolio of prospects and clients, a precise understanding of the rise of freelancing and the associated challenges
  • Accompany key clients in the analysis of their organizational environments and their relationship to freelancing
  • Convince them of the benefits of using a platform built on an open model that federates the leading community of freelancers in Europe
  • II. Develop the “Malt Reflex”:
  • AMs and KAMs hold a "trusted advisor" position and establish a long-term support relationship with their clients. They play a key role in bringing value to the various client stakeholders through:
  • Identifying new needs in advance, for a rapid and qualitative response in the proposal of new expert profiles
  • Conducting meetings (regular or ad-hoc) and presenting deliverables on an ongoing basis: contractual follow-up points, production of external analyses and benchmarks, optimization of the customer experience, sharing of sector analyses, sharing of freelance feedback, etc
  • Our Sales team is organized into Business Units that correspond to the industry sectors of our clients. Each BU is composed of Account Managers, Key Account Managers, and Customer Success Managers

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Malt is carving out a unique space in the European freelance marketplace by specialising in connecting companies with technically skilled freelancers like developers, data scientists, and project managers. This targeted approach sets it apart from broader platforms like Upwork and Fiverr, where diverse talents compete for projects often through low bids.

The company further distinguishes itself by offering dedicated account managers to companies. These account managers help source the right talent, handle payments, and manage legal and administrative tasks. This comprehensive service caters to the growing trend of digital nomadism, attracting skilled technical professionals seeking freelance opportunities.

Malt's success is evident in its funding, attracting significant investment, and growing its network to over 450,000 freelancers across five European countries. Its also secured partnerships with major companies like Unilever, Bosch, and L'Oréal, further solidifying its position as a leading player. Following its acquisition of competitor Comatch, it has set ambitious goals to become the go-to freelancer marketplace in Europe.

Insights

Top investors

Some candidates hear
back within 2 weeks

35% employee growth in 12 months

Company

Employee endorsements

Career progression

"Many colleagues who joined our company as an intern are now in Senior positions. In addition to career progression (Management and Expert tracks),..."

Funding (last 2 of 5 rounds)

May 2021

$86.9m

GROWTH EQUITY VC

Feb 2019

$28m

SERIES C

Total funding: $122.6m

Company benefits

  • Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
  • Equity: Every Malter is entitled to stock options
  • Lunch vouchers: €9/day on your Swile card
  • Transportation: 50% reimbursement (any type of transport)
  • RTT: From 8 to 12 days off
  • Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave
  • Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
  • Remote work: full remote, with a possibility to work from any of our offices
  • Annual team building events

Company HQ

Saint-Merri, Paris, France

Founders

Vincent Huguet

(Co-Founder & Co-CEO)

Previously a Corporate Development Manager at Telmex. Founded Mexico's leading online florist Algoespecial, and then co-founded online printer Groupe Aventers.

Hugo Lassiège

(Co-Founder)

Previous Manager at Hakatech, alongside which they co-created the Lateral-Thoughts Developers Society.

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