Senior Social Media Manager, CrowdStrike

$120-200k

+ Equity + Variable/incentive compensation

Expert level
Remote in US
CrowdStrike

AI-native cybersecurity platform

Job no longer available

CrowdStrike

AI-native cybersecurity platform

1001+ employees

B2BArtificial IntelligenceSecurityEnterpriseDeep TechSaaSCyber SecurityCloud Computing

Job no longer available

$120-200k

+ Equity + Variable/incentive compensation

Expert level
Remote in US

1001+ employees

B2BArtificial IntelligenceSecurityEnterpriseDeep TechSaaSCyber SecurityCloud Computing

Company mission

CrowdStrike is on a mission to stop breaches. Its purpose is to provide safety and security to some of the world’s largest, most influential companies and, by extension, the billions of people around the world who use their services.

Role

Who you are

  • The right candidate will have direct experience creating cross-platform social content for large, consumer-facing companies
  • This hands-on role requires the ability to create in-depth, strategic social media plans to support key marketing campaigns including, but not limited to, product launches, brand campaigns, major conferences and events, analyst reports and thought leadership blog content
  • Demonstrable experience in growing social media accounts and fueling audience engagement are critical requirements of this role
  • The ideal candidate will demonstrate well-rounded social content creation abilities, with a keen eye for detail and exemplary written and communication skills
  • They will have a good balance of consumer-facing and B2B social media experience
  • 12 years of proven experience in social media management, preferably in the tech or cybersecurity industry
  • Strong project management skills, with a proven track record of managing complex projects across multiple stakeholders
  • Ability to take technical concepts and make them consumer friendly and appealing to a broader audience through social media content
  • Exceptional verbal and written communications skills with the ability to craft engaging content for diverse audiences. Excellent judgment, particularly in narrow timeframes
  • Creative thinking and problem-solving abilities, with a keen eye for detail and design
  • Highly capable and comfortable in large, high-growth, fast-paced organizations
  • Track-record of staying up to date with the latest social media trends, including emerging platforms and new styles and formats for social media content
  • Demonstrated ability to handle crisis communications situations on social media platforms effectively

What the job involves

  • CrowdStrike is seeking a creative, experienced Senior Social Media Manager to build on our established voice and create engaging social media content for our growing online audience and community
  • You will serve as the project manager for the CrowdStrike social media team
  • The Senior Social Media Manager reports to the Director of Social Media, within CrowdStrike’s Global Communications department
  • Develop and manage social media content strategies, schedules, and calendars to enhance the visibility of marketing initiatives including product launches, brand campaigns, major events, and analyst engagements
  • Act as the project manager for the social media team, facilitating communication with internal stakeholders to coordinate the collection, feedback, and approval of creative assets. Ensure timely readiness and quality of social content
  • Cultivate and sustain relationships with key internal teams such as Public Relations, Product Marketing, and Events to align on social media strategies and capitalize on content creation opportunities
  • Oversee the social media content calendar, ensuring all activities are planned and executed smoothly
  • Collaborate with both internal teams and external agencies to generate engaging multimedia content for social media platforms
  • Craft compelling and appropriate copy for various social media posts
  • Manage the posting schedule for all social media channels and ensure content is published as planned
  • Perform analytics to monitor and report on the effectiveness of social media campaigns and strategies
  • Actively monitor social media platforms to engage with the community and respond to inquiries and comments
  • Escalate complex user interactions to relevant internal teams for further resolution, involving Corporate Communications, Product Marketing, and Customer Support as needed
  • Oversee the operation, troubleshooting, and maintenance of CrowdStrike’s social media management tools, including Sprinklr
  • Manage and maintain CrowdStrike’s internal employee social media advocacy tool, ensuring it integrates smoothly with broader social media efforts

Application process

  • Expected Close Date of Job Posting is: 07-29-2024

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Since CrowdStrike was founded by a trio of former McAfee executives in 2011, it’s grown into a thousands-strong, NASDAQ-listed company. With customers including Verizon, Deloitte, and Goldman Sachs, it’s considered one of the world’s top enterprise cybersecurity vendors along with the likes of Cisco, IBM, and Palo Alto Networks.

One of the reasons behind CrowdStrike's continued success is its ability to keep pace with the evolving tech market, for instance with its Generative AI security analyst that leverages recent developments in AI. Although not immune to the slowdown of the global economy, the company's modular design has given it the upper hand, allowing clients to consolidate their security spend with CrowdStrike instead of selecting packages from multiple vendors at a higher overall cost.

With long-term demand for cybersecurity products growing, and its reputation as strong as ever, CrowdStrike shows no signs of slowing down. It has partnered with Ignition Technology to double down on its UK presence, and continues to be a voice in the wider market through its "Falcon Fund" investment vehicle and position as a founding member of NIST's Artificial Intelligence Safety Institute Consortium (AISIC).

Insights

Top investors

Some candidates hear
back within 2 weeks

20% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jun 2018

$200m

SERIES E

Oct 2017

$25m

SERIES D

Total funding: $479.8m

Company benefits

  • Competitive Employee Stock Purchase Plan
  • Comprehensive Health Benefits
  • Parental & Fertility Assistance
  • Remote-first culture
  • Health & Wellness Programs
  • Professional Development
  • Executive Coaching & Mentorship
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Competitive vacation and flexible working arrangements
  • 401(k) Plan

Company values

  • Automony
  • Flexibility
  • Trust

Company HQ

Heritage District, Sunnyvale, CA

Founders

George Kurtz

(President & CEO)

Founded security software company Foundstone in 1999, operating as CEO until McAfee's $90m acquisition in 2004. Spent the next seven years at McAfee in a number of executive roles including SVP of Enterprise and CTO.

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