Lead Marketing Analyst, Klaviyo

$120-180k

SQL
Tableau
Google Analytics
Salesforce
Senior and Expert level
Boston

3+ days a week in office

Klaviyo

The only CRM built for B2C

Job no longer available

Meet the team
Klaviyo

The only CRM built for B2C

1001+ employees

B2CMarketingContenteCommerce

Job no longer available

Meet the team

$120-180k

SQL
Tableau
Google Analytics
Salesforce
Senior and Expert level
Boston

3+ days a week in office

1001+ employees

B2CMarketingContenteCommerce

Company mission

Klaviyo is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster.

Role

Who you are

  • Must be able to read and write SQL queries, and tie data across multiple data sources to analyze performance
  • A data storyteller who can connect the dots across various channels to create a holistic picture of the marketing funnel
  • Must have experience with Salesforce (or an equivalent system), sales metrics and campaign reporting in a B2B SAAS environment
  • Additional knowledge of Heap (product analytics) and Google Analytics is preferred
  • Analytical with a desire to understand the ‘why’, and not just the ‘how’
  • Ability to manage multiple projects
  • Someone who thrives in fast-paced environments
  • Strong cross-functional communication, analytical thinking, understands customer motivations, project management, and demonstrates a proactive approach towards these initiatives
  • Quick thinker, pulls data on-demand to inform key decision makers
  • Willing and able to adhere to strict deadlines and timely turnaround times
  • A “numbers” person - understands the impact of key performance indicators, over certain periods of time, against Klaviyo’s bottom line

What the job involves

  • The Lead Marketing Analyst will be at the forefront of shaping and driving the success of our integrated marketing strategy
  • Working directly with segment leads, the Analyst will enhance lead generation performance and contribute to accelerated revenue growth through data-driven insights and optimization
  • You will be the expert in transforming complex marketing data into clear, actionable insights, coordinating closely with our BI team on backend systems and performing ad-hoc analyses that directly influence key decisions
  • Your collaboration will extend beyond marketing, working closely with Sales and Go-To-Market teams to inform strategic planning, campaign measurement, and target setting
  • From developing detailed campaign measurement plans to conducting deep-dive analyses and performance reporting, you’ll have a significant role in shaping our strategy every step of the way
  • This is an exciting opportunity to make an impact at the intersection of data, marketing, and business strategy
  • Keeps the team informed on a consistent basis of progress towards larger organizational goals, via clear and concise dashboards and slide deck updates
  • Keeps a pulse on metrics, flagging potential performance improvements to the team early and often
  • Streamlines Klaviyo’s data reporting to reduce inconsistencies and increase accelerate speed to insight
  • Puts systems in place to alert the team of significant drops or inconsistencies in performance
  • Answers team questions and assists in ad-hoc data pulls for specific campaigns and programs
  • Collaborates cross-functionally with integrated marketing, revenue operations and sales to optimize the lead to conversion funnel
  • Produces detailed reporting dashboards that will be used to track our performance and impact on overall goals
  • Tableau power-user, responsible for building dashboards, and analyzes daily, monthly, weekly, quarterly and annual metrics
  • They will identify trends and statistically significant patterns in the data, and pinpoint where, when and through what channels these trends occur
  • With the help of relevant stakeholders, they will be able to develop a clear story on why something happened, and predict future trends

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Meet the team

2 people

Meet Blake, Manager of New Hire Onboarding

Our mission

Base Camp provides a best in class onboarding program, fueled by 'just in time' learning throughout a new hires' first 100 days.

Insights

Top investors

46% female employees

4% employee growth in 12 months

Company

Company benefits

  • Private health care cover
  • All full time employees receive equity
  • Commuting allowance for when you do travel to the office,
  • A very generous education allowance every year for you to spend on learning and development.
  • Participation in Klaviyo ESPP
  • Personal lifestyle allowance
  • Flexible holiday scheme

Our take

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.

Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.

Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.

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Freddie

Company Specialist at Welcome to the Jungle