Senior Manager of Strategy & Operations, eBay

Salary not provided
Senior and Expert level
Austin
eBay

Leading online marketplace

Be an early applicant

eBay

Leading online marketplace

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Be an early applicant

Salary not provided
Senior and Expert level
Austin

1001+ employees

B2CRetailLifestyleMarketplaceSustainabilityConsumer GoodseCommerce

Company mission

To connect people and build communities to create economic opportunity for all.

Role

Who you are

  • At least 6 years of professional experience, with a minimum of 2 years in consulting, banking, corporate strategy/development, or other similar work, ideally within the ecommerce or media industries
  • A top-tier MBA is preferred, although not required if substituted by significant relevant professional experience
  • Basic financial model skills are required
  • Strong analytical skills and a proven track record of translating insights into actionable strategic plans
  • Excellent communication and collaboration skills, with experience in managing cross-functional projects and teams
  • A dynamic, proactive approach and the ability to work effectively in a fast-paced, evolving environment

What the job involves

  • We are seeking a seasoned Sr. Manager, Strategy & Operations to join our rapidly expanding eBay Live program!
  • In this role, you will play a crucial part in scaling the program and driving its success
  • You will be responsible for managing strategic initiatives, operational planning, and the execution of programs that enhance the eBay Live experience and contribute to its growth
  • Concept, develop, and operationalize strategic programs for eBay Live (eg, seller and buyer incentives, recurrent programming, seller onboarding), partnering with cross functional teams to stand up brand-new functions and programs that accelerate GMV growth for eBay Live
  • Work alongside data science and other analytics partner teams to build business cases, size opportunities, set up A/B tests, and measure ROI for our Live-specific programs
  • Build competitive landscape maps for Live features, incentives, and programs, compile consumer insights, and translate into roadmaps and strategies for our business unit
  • Manage bi-weekly steering committee updates, weekly reporting, support our planning cycles, budgeting, headcount and opex in partnership with our finance director
  • Support our business unit leader on strategic projects
  • As a Sr. Manager, Strategy & Operations at eBay Live, you will have the opportunity to shape the future of live commerce and directly impact the global eBay community

Our take

Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.

In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.

The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.

Freddie headshot

Freddie

Company Specialist

Insights

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Company benefits

  • Comprehensive and competitive health and wellness program designed to meet your unique needs.
  • We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
  • Stock Purchase Plans
  • Retirement Savings and Pension Plans
  • Stock Awards
  • Life Insurance and Disability Benefits
  • Credit Union Memberships
  • Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
  • Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world

Company HQ

Greylands, San Jose, CA

Leadership

Jamie Iannone

(CEO, not founder)

Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.

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