Business Development Executive, DoorDash

$136.8-171k

Junior and Mid level
Los Angeles
DoorDash

Local food delivery platform

Job no longer available

DoorDash

Local food delivery platform

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Job no longer available

$136.8-171k

Junior and Mid level
Los Angeles

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Company mission

To empower local economies by connecting food lovers with great local restaurants

Role

Who you are

  • Experience leading an end-to-end sales cycle
  • Experience working with existing clients to upsell, cross-sell or expand
  • Experience working collaboratively across internal teams
  • Project management experience, related to managing a longer sales process
  • Record of success and high attainment of sales targets
  • Experience leading strategic deals in client-facing work
  • Ability to move the conversation in a mutually beneficial direction
  • Curiosity and experience using data to influence stakeholders

What the job involves

  • Our Strategic Account Development team engages with restaurant partners in person and over the phone and are regionally based within the markets they sell to
  • We're looking for a Business Development Executive to help us acquire, retain, and grow the highest value merchant's in the SMB vertical onto DoorDash
  • You will win and manage some of the top restaurants in the US
  • You will strengthen the partnership of these valuable local merchants by leveraging our existing suite of products and building new solutions that meet their unique operations
  • As part of a new and growing team, you will work alongside a select group of top salespeople across all parts of the sales organization
  • You will build processes, set attainment expectations, and establish new ways of operating by partnering with Regional Leadership, Selection Intelligence, Strategy, Finance, Product teams, and more
  • You will report to the Team Lead of Business Development - SMB within our Account Development Sales organization
  • Own the pre-sale process for top acquisition targets within your region, who will join DoorDash for the first time including the post sale activation and handoff process to Strategic Partner Managers
  • Ensure the long-term success for our top partners across acquisition, activation, retention and growth through high touch Merchant relationships and partnership with internal Services, Support and Strategic Partner Managers
  • Work with internal teams including Account Management, Finance, Selection Intelligence, Strategy & Operations, Product to grow partnerships through iterating on products and the sales processes behind them
  • Use internal data to explain our business model to merchants and how they can use our products to grow their business Collaborate internally with Strategic Partner Managers who manage these existing partnerships to approach the merchants with new products
  • Be an expert in the DoorDash platform including all pre and post-sale products
  • Help us refine an internal guide for building these complex partnerships with our most important merchants
  • Gather and communicate merchant feedback to our Product teams to ensure the product innovates to fit merchant's needs
  • Travel into different markets (up to 40% travel) - offered flexible hours and the option to work from home

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Insights

Top investors

13% employee growth in 12 months

Company

Company benefits

  • Company stock options
  • Work from home stipend
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Funding (last 2 of 11 rounds)

Jun 2020

$400m

SERIES H

Nov 2019

$100m

SERIES G

Total funding: $2.5bn

Our take

DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.

To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.

However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.

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Freddie

Company Specialist at Welcome to the Jungle