Sales Team Lead, Aircall

UKI & Nordics

Salary not provided
Senior level
London
Aircall

Cloud-based call centre and phone system

Open for applications

Aircall

Cloud-based call centre and phone system

501-1000 employees

B2BProductivitySaaSMobileTelecommunications

Open for applications

Salary not provided
Senior level
London

501-1000 employees

B2BProductivitySaaSMobileTelecommunications

Company mission

To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.

Role

Who you are

  • 4+ years of experience in sales and / or business development, preferably in the software/technology space
  • 1+ year of experience in management or team lead role, preferably in the software/technology space
  • Proven track record of success in both closing mid market opportunities as well as in pipeline generation through outbound prospecting
  • Experience working with a clear methodology such as SPICED or MEDDPIC
  • You’re an extremely clear and direct communicator, you aren’t afraid to ask questions to get to the bottom of things, and you have excellent and engaging verbal and written communication skills
  • You love to motivate, develop, inspire, coach, and train a team
  • Ability to identify trends and patterns from data and translate data and metrics into actionable business insights for your team and cross-functional teams
  • You are able to quickly build trust with your team while holding them accountable to their goals
  • You’re a strong people manager, passionate about designing and scaling a successful and demanding Sales organisation, and comfortable collaborating with marketing, SDR and partnerships teams to work effectively on driving new pipeline and increasing win rates

What the job involves

  • Aircall is seeking a Sales Leader for the UK, Ireland & Nordics region as we continue to grow one of our key markets
  • The Aircall London team is nearly 2 years old and now seeking to accelerate in our Strategic segment, managing mid-market opportunities of 100-1000 employees
  • You will report directly to our Sales Director for UK, Ireland & Nordics, and will have responsibility for driving revenue and pipeline growth in this segment, as well as refining existing ways of working (or creating new) in order to bring consistency and predictability
  • You’ll be a core part of the UKI & Nordics Leadership team, helping to drive forward regional strategy and advocating for your team to help accelerate growth
  • You’ll lead by example as a player / coach by managing your own opportunities, as well as driving best practice across your team of 3 AEs to help them be successful

Salary benchmarks

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.

Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 15,000 companies using its platform.

The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and recent refresher leadership hires, Aircall could soon be a widely recognised international player in the telephone software industry.

Insights

Top investors

Few candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Jun 2021

$120m

SERIES D

May 2020

$65m

SERIES C

Total funding: $225.6m

Company benefits

  • Food Allowance
  • Snacks & Drinks
  • Medical Insurance
  • Flexible remote policy
  • Retirement Savings Plan
  • Outings & Events
  • Fitness Fund
  • Commuter Benefits
  • Referral Bonus

Company values

  • Dare to be bold - We’re risk takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and company. Large actions lead to big success
  • Thrive together - We learn from each other and grow from it. Our common journey is how we grow together and innovate.
  • Trust & Commit - We trust each other and commit to our mutual success. We earn trust from our commitment.
  • Excellence - We’re aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.

Founders

Ex Investment Banker & Entrepreneur. Studied Finance at ESCP Business School and co-founded Aircall in 2014.

Pierre-Baptiste Béchu

(VP of Communications Platform)

Holds a Master of Engineering from Ecole Centrale de Lyon and a Master's degree in industrial and organizational psychology from Université Lumière Lyon 2. Previously co-founded ClickJob.fr, where they served as CTO.

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