Software Engineer, Etsy
Foundation Site Reliability Engineering
$128-166k
+ Equity + Bonus
More information about location
eCommerce platform for handcrafted goods
Job no longer available
eCommerce platform for handcrafted goods
1001+ employees
Job no longer available
$128-166k
+ Equity + Bonus
More information about location
1001+ employees
Company mission
To keep human connection at the heart of commerce.
Role
Who you are
- You are an experienced software engineer, with at least 2 years experience in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment
- Ability to monitor system performance, analyze system logs, and perform tuning to ensure efficient operations on Linux platforms
- Hands on debugging experience with Linux based operating systems
- Experience administering Linux servers in a production environment, ensuring high availability and optimal performance
- Proficiency with one or more programming languages (PHP, Python, Go, Ruby or other equivalent languages)
- Experience with cloud architectures (GCP, AWS), working with VM based architectures
- Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible is essential
- Kubernetes or other container orchestration frameworks experience will be useful
- Empathy, communication, and technical skills are valued equally
- You take the lead in directing and implementing solutions to significantly complex, unscoped problems
- Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write
- You understand that being an effective software engineer is as much about communicating with people as it is about writing code
What the job involves
- Etsy’s Site Reliability Engineering team is seeking a Site Reliability Engineer, to join us in our mission of building and supporting reliable large scale infrastructure
- The SRE team owns several aspects of business critical infrastructure and services that enable developers to efficiently build and deliver code as well as support the uptime of etsy.com
- As an SRE at Etsy, you’ll have the privilege of playing a support role for our developers to help them leverage the infrastructure we build and manage as well as assume ownership of a multitude of systems and ensure their reliability, scalability and maintainability
- Reporting to the Senior Engineering Manager, Foundation SRE
- This team’s mission is to build and support world-class infrastructure that is responsible for the availability and reliability of the core infrastructure that powers etsy.com
- The SRE team is committed to craft and maintain critical systems that power our 94M active buyers and 7.4M active sellers, with a goal of 99.95% uptime
- You’ll get to work with a group of industry leading SREs to help shape the future of how Etsy builds, deploys and maintains reliable infrastructure that can automatically scale to meet the needs of our customers
- The SRE Team shares a common goal for making everything we touch better. All SRE are empowered to make improvements to our systems, even if those systems aren’t directly owned by your team
- Develop and implement highly scalable and maintainable systems by contributing at multiple levels of our infrastructure stack using technologies like Chef, Terraform, GKE, GoLang, Python, Prometheus, Consul and more
- Support the day-to-day operations of running a large scale application, including monitoring, measuring, and troubleshooting infrastructure and services
- Automate the upgrade procedures that range from Operating System upgrades to core application upgrades
- Manage multiple aspects of Etsy’s core infrastructure, supporting millions of requests to etsy.com daily
- Continually automate away toil that can be burdensome for teams
- Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications
- Identify and implement application reliability and availability improvements
- Automating continuous integration (CI) and continuous delivery (CD) pipelines, as well as supporting the underlying infrastructure
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law
Otta's take
Theo Margolius
COO of Otta
Created as an alternative to more corporate eCommerce sites, Etsy is a peer-to-peer (P2P) website where users buy and sell handmade crafts, vintage items, art, and photography. The online marketplace works similarly to Amazon and eBay, only with an emphasis on unique items rather than mass-produced merchandise.
Since its IPO in 2015, it has managed to hold its own in an increasingly competitive eCommerce industry, including from Amazon's handmade section that launched in 2015. Further, by providing sellers with ownership over pricing and branding, the site is attractive for those wanting to set up a business on an established platform.
However, the seller-side of Etsy is not without problems. The recent hike in transaction fees and the introduction of mandatory marketing fees for artists with high turnovers has created significant discontent amongst sellers. Etsy must reconcile these issues to ensure artists continue to operate on the same scale within the platform. It plans to attract shoppers with its message of extraordinary, handmade and affordable products.
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2012
$40m
LATE VC
Aug 2010
$20m
SERIES E
Total funding: $91.7m
Company benefits
- Equity (offers vary by country)
- Performance bonuses
- Paid gender neutral parental leave
- Adoption and family planning
- Back-up care
- Volunteer time off
- Donation matching
- Employee resource groups
- Global virtual events
- Employer paid health benefits
- Fitness benefits
- Wellness programming
- Mental health benefits
- 401K matching/Pension contributions
Company values
- We commit to our craft - Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do
- We minimize waste - Time, resources, and energy are precious, so we focus only on what will have the greatest impact
- We embrace differences - Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products
- We dig deeper - The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence
- We lead with optimism - We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible
Company HQ
Downtown Brooklyn, NY
Articles
Founders
Josh Silverman
(CEO)Previously senior executive at eBay, CEO of Shopping.com, CEO of Skype and President of Consumer Products & Services at American Express.
People progressing
Became the Director of International Strategy and Operations after a year and 2 months as a senior manager in the division. After nearly 5 years in that role, they became Director of Marketing and International Strategy & Operations, and six months after that was promoted to Senior Director in that same department.
Salary benchmarks
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Diversity & Inclusion at Etsy
- Diversity is a priority at Etsy, owned by everyone:
- A diverse workforce is critical to Etsy’s success—it makes us a stronger, better, more resilient and more relevant company. We have an inclusive culture and each of us actively creates opportunities for underrepresented groups to join, thrive and advance at Etsy
- We welcome all perspectives:
- As individuals, we invite a variety of viewpoints and experiences—especially when they conflict with our own. We encourage questions more than statements, and provide a safe environment in which all employees can surface and discuss concerns
- We measure and share openly:
- We contribute to broader progress by evaluating, iterating and transparently communicating our successes and failures internally and externally
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