Applied Analyst, Dojo
Payments Platform
2-3 days a week in office
We empower businesses to thrive in the experience economy.
Open for applications
We empower businesses to thrive in the experience economy.
1001+ employees
Open for applications
2-3 days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- Strong communication and visualisation skills with the ability to translate complex data into clear, actionable insights and recommendations to both technical and non-technical stakeholders
- Strong SQL knowledge and experience working with large datasets, and an applied understanding of descriptive and predictive analytical concepts
- Strong business acumen and the ability to connect data insights to business objectives and impact
- Strong analytical and problem-solving skills, with a keen eye for detail and the ability to perform robust data validation checks
- You’re comfortable with uncertainty and supporting your team to discover and optimise decision-making through analytics and insights
- You will be able to add to our collaborative culture and work with a range of stakeholders with varying technical skills
What the job involves
- Collaborate with cross-functional teams to understand and optimise customer journeys across different platforms
- Work alongside Engineers within the squad and with the wider Payments Platform data team to improve our data pipelines and
- Help establish best practices for consistent and accurate data and insights access and promote a self-serving data culture
- Present findings and insights to stakeholders, guiding data-driven decisions
- Work closely with stakeholders to support building, maintaining, and optimising performance dashboards in PowerBI/Looker/Google Data Studio or similar
- You’ll work across the organisation to identify opportunities to improve decision-making, designing and delivering solutions that make us smarter, quicker and faster with every release
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Founders
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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