Regional Vice President of Strategic Sales, Pendo

$326-410k

OTE

OTE Split 50/50

Senior and Expert level
Chicago
Pendo

Digital adoption and product experience solutions

Open for applications

Pendo

Digital adoption and product experience solutions

501-1000 employees

B2BInternal toolsSaaS

Open for applications

$326-410k

OTE

OTE Split 50/50

Senior and Expert level
Chicago

501-1000 employees

B2BInternal toolsSaaS

Company mission

To elevate the world's experiences with software.

Role

Who you are

  • An exceptional candidate would possess a results-driven and action-oriented mindset, emphasizing collaboration and empathy as a servant-leader
  • >4+ years experience building and managing a high-performing Strategic SaaS sales team
  • >7+ years of experience selling enterprise technology in a fast-growing environment
  • Experience building Strategic businesses from the ground up is a must
  • Track record of overachievement
  • Must possess excellent value-based sales methodology and a high aptitude to collaborate in a decentralized environment
  • Must demonstrate an ability to adapt and lead in a fast-changing environment
  • Have implemented MEDDICC & Force management

Desirable

  • Certified MEDDICC & Force Management

What the job involves

  • You will play a pivotal role in promoting excellence in execution and laying the groundwork for enterprise account expansion through existing customers and new logo acquisition
  • Reporting to the AVP of Enterprise Sales, this RVP will be tasked to build, manage, and scale a team of high-performing Strategic Account Directors
  • The ideal leader should possess a proven track record in hiring, managing, and nurturing a high-performing team dedicated to acquiring enterprise accounts across diverse verticals and geographic locations
  • As part of your role, you will closely collaborate with the Marketing, Product, and Customer Success teams, fostering synergy and alignment to achieve overarching objectives
  • Be strategic in selecting, onboarding, and developing Strategic Account Directors while continuing to grow, motivate, promote, and manage the team
  • Define and execute strategies required to grow net new sales in existing Enterprise accounts sustainably and grow our footprint with new logo lands
  • Enable the team to aggressively prospect, identify, qualify, and develop the pipeline
  • Ensure internal cross-functional collaboration to drive customer satisfaction in Enterprise accounts
  • Strategically analyze industry trends and performance metrics to drive execution and accelerate results
  • Drive excellence in sales execution by leveraging the Pendo Value Framework
  • Effectively develop and monitor accurate Enterprise sales forecast

Our take

Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction, Without a standardized system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.

Pendo offers a digital platform designed to analyze user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.

Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

-19% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Nov 2021

$110m

GROWTH EQUITY VC

Jul 2021

$150m

SERIES F

Total funding: $468.3m

Company benefits

  • Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
  • Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
  • Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
  • Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
  • Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
  • Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield

Company values

  • Respect our lives outside of work: We bring our whole selves to work and celebrate what makes each other unique
  • Be direct and transparent: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so
  • Maniacal focus on the customer: If there’s an opportunity to improve the customer experience, we do it
  • Bias to act: We take initiative to get things done, collaborate, and go above and beyond the call of duty
  • Show me the data: No matter what the decision, data should be the primary input for decision making
  • Act like owners:We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so
  • Win together: We succeed together and challenge each other to grow. We collaborate and support one another as a team

Company HQ

Downtown, Raleigh, NC

Leadership

Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.

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