$120-137k
OTE
$95-112k
BASE
Customer success platform
Job no longer available
Customer success platform
201-500 employees
Job no longer available
$120-137k
OTE
$95-112k
BASE
201-500 employees
To move Customer Success to the center of every organization.
Brothers Edward and Kevin Chiu founded Catalyst Software after working together at DigitalOcean. During their time there, they recognized a notable gap in the market for effective customer success tools. Thus, Catalyst Software was conceived to address this deficiency, catering to the increasing demand for Customer Success Managers to acquire data analytics skills, an expertise often beyond their usual scope.
Catalyst's customer success platform serves as a hub for aggregating data from various SaaS touchpoints, including platforms like Salesforce and Mixpanel. It then simplifies this data into a single API dashboard. This consolidation allows customer success teams to conduct more thorough performance analyses and utilize automated engagement tools.
The company's momentum remains strong, marked by significant fundraising efforts, the acquisition of high-profile clients like Frame.io and LaunchDarkly, and an estimated company valuation exceeding $125 million underscores its promising position within the market.
Steph
Company Specialist
Sep 2022
$21.4m
LATE VC
Mar 2022
$21.5m
LATE VC
Chelsea, New York, NY
Founders
Edward Chiu
(CEO)Co-Founder & CEO of Sytai. Was a Sales Engineer at Engine Yard. Worked at Digital Ocean for over 2 years, promoted from Director of Customer Success to Success and Sales. Currently an Investor at Metafy and Digraph.
Kevin Chiu
(COO)Worked at Five Stars, promoted from Account Executive to Manager of Inside Sales. Became Manager of Sales Development at Greenhouse Software. Went on to become Head of Sales and Revenue Operations at Digital Ocean. NYC Community Lead & Blog Contributor to Sales Hacker. Listed on 30 under 30 Forbes, 2019 for Enterprise Tech. Is currently a Member of Revenue Collective, and an Investor at Metafy and Lunar.
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