• +3 years experience in customer success, account management or related role.
• Exceptional ability to build and maintain strong trusted relationships with customers, from end users through to executive sponsors
• Commercially savvy and extremely efficient at spotting, nurturing and closing growth opportunities
• Strong written and verbal communication skills
• Want to work, learn and grow in a high-growth startup atmosphere
• Ability to operate in a fast-paced environment

Desirable

• Manage a portfolio of Accounts
• Help define, structure and improve Amplemarket's customer success processes
• Engage with new customers and help them during their onboarding and implementation process
• Engage in business-level and technical conversations at multiple levels of any organization
• Provide data driven insights and recommendations that inform the growth and long-term success of Amplemarket's customers
• Drive success in tangible metrics like retention, renewals and expansions
• Work closely with Sales and Product teams