Product Data Scientist, Octopus Energy Group

Kraken Technologies UK

Salary not provided
SQL
Python
Mid and Senior level
London

More information about location

2+ days a week in office (Oxford Circus, London)

Octopus Energy Group

Entech company

Job no longer available

Octopus Energy Group

Entech company

1001+ employees

B2CRetailB2BEnterpriseEnergySustainabilityCustomer serviceElectric VehiclesSaaSSocial Impact

Job no longer available

Salary not provided
SQL
Python
Mid and Senior level
London

More information about location

2+ days a week in office (Oxford Circus, London)

1001+ employees

B2CRetailB2BEnterpriseEnergySustainabilityCustomer serviceElectric VehiclesSaaSSocial Impact

Company mission

Octopus Energy's mission is to speed the transition to a sustainable, low carbon future through renewable energy and technology whilst putting customers at the heart of everything they do.

Role

Who you are

  • 3+ years of experience as a product data scientist or analyst in a fast-growing product company
  • Masters or PhD in a quantitative field
  • Demonstrated expertise in python, SQL and using advanced analytics/ML techniques to establish actionable insights
  • Solid experience in experiment design and causal analysis
  • Very good understanding of product management in defining, implementing and operationalising new features
  • Enjoy working in a dynamic environment
  • Excellent written and verbal communication skills and an ability to interact with people with varying levels of technical knowledge
  • You’re a self-starter who sees a problem and can’t help but want to fix it
  • You’re a strategic thinker, always relating your decision making back to the overall goals of the team and the customer experience
  • You’re a curious and great listener - fantastic ideas come from everywhere in Kraken Technologies, so you’ll need to be able to spot and harness them

Desirable

  • Experience in a fast-paced B2B start-up or scale-up
  • Experience in end-to-end development of AI/ML products
  • Experience in the water and/or telco industry

What the job involves

  • This role will be joining as the first Product Data Scientist in the AI/ML team to develop exciting products in both the water and telco industries
  • You will work very closely with the Lead ML Engineer and play a huge role in defining and shaping this role
  • The team currently has 4 ML/SW engineers and is growing
  • We have been working on products to improve water efficiency (e.g. using smart meter data to detect leakages and reduce domestic water consumption); and improve customer support efficiency (e.g. using LLM agents to automate actions and replies)
  • Establish the data-driven product development culture to guide product design and development and measure progress
  • Partner closely with internal tech, operations, strategy and our clients to identify AI/ML features in Kraken that need to be built, enhanced or fixed
  • Conduct user research, monitor the market, and develop competitive analyses
  • Quantify opportunities for potential products in order to prioritise engineering efforts
  • Gather requirements, define approach, and collaborate with engineers so they can hit the ground running and support them during the product life cycle
  • Design and conduct experiments, product testing and releases; turn feedback and experiment results into actionable insights
  • Think strategically about, and contribute to what we can do better as an AI/ML team

Salary benchmarks

Our take

According to Octopus, the energy industry in the UK is ruled by a handful of complacent companies peddling fossil fuels, pricing trickery, and poor customer service. Aiming to disrupt the status quo with sustainable energy, Octopus entered the market in 2016 and they now supply energy to millions of homes in a number of countries. Octopus has made a name for itself in energy circles largely because of its “Kraken” technology platform, which it claims is able to reroute energy from renewable sources around a network far more efficiently than competitors.

Octopus Energy further differentiates itself through its aspiration to make everything as easy as possible for consumers, from the simplicity of their bills and the fact that customers are not locked into a contract so they can leave at any time to offering customer service over email and social media at times that suit customers. They aim to make the eco‐friendly choice the easy choice, so all of their tariffs use 100% green electricity, while not being more expensive than their competitors' non-green tariffs.

They are continually creating innovative new products. For example, Octopus Tracker where prices changes daily to guarantee you get the market rate; Agile where the price changes every half hour to enable you to benefit from cheap electricity when the sun shines, the wind blows, and the networks are under-utilised. One of the current challenges they face is that their products are more complex than their competitors, given they use 1000x more data than traditional energy companies. They're exploring ways to explain to customers exactly how their products work.

Kirsty headshot

Kirsty

Company Specialist

Insights

B Corporation

Some candidates hear
back within 2 weeks

46% female employees

44% employee growth in 12 months

Company

Employee endorsements

Challenging work

"The work that I am doing is often quite difficult. I am constantly challenged and problem solving, which I find rewarding as it means I am always..."

Funding (last 2 of 6 rounds)

Dec 2023

$800m

GROWTH EQUITY VC

Jul 2022

$225m

GROWTH EQUITY VC

Total funding: $2.5bn

Company benefits

  • Your development is important - we support and help with development including internal and external courses, learning, study support etc, all bespoke to you
  • Flexi working environment
  • Equity Options Scheme - you own your own part of the business, share options in the whole Octopus Energy Group so we all work together towards success
  • Unlimited paid time off policy
  • Work from home opportunities
  • Equity Option Scheme - Everyone owns part of what we’re building with shares
  • Tech - We want to get the best out of our people and get that everyone is slightly different. Have a certain tech requirement? We’ll do our best to get it
  • Money Coach - You may want to think about financial planning. The company has an arrangement with Octopus Money Coach. They offer the opportunity to talk with a professional coach
  • Wellbeing - Need some calm in your life? We have 'Octopus Headspace Licences' available. Twice a week we have 45 Minute live yoga class open to all Octopus staff!
  • Parents - get access to tax free childcare and maternity and paternity pay. We’re always looking for new ways to support parents, during lockdown we created OctoKids TV to help keep your kids occupied and entertained (https://octopus.energy/blog/octopuskids/)
  • Office culture - Our offices are stocked with fruit, breakfast, great coffee, and soft drinks (and ice lollies if you're lucky)! Weekly on a Friday we all get together (this happens virtually too) for company updates and drinks - we call it Family Dinner. We won best company to work for in 2019 and our CEO, Greg has recorded a podcast about our culture and how we empower our people. Check out what our people say at Glassdoor!
  • Car Salary Sacrifice - Browse the wide selection of electric vehicles and get a sample quote under our workplace salary sacrifice scheme. If approved, the monthly leasing costs are taken directly from your gross salary each month meaning you're saving on paying some tax

Company values

  • Autonomy
  • Empathy
  • Innovation
  • Impact

Company HQ

Fitzrovia, London, UK

Founders

Previously Adviser at Ashcombe Advisers for 9 years and Non-Executive Director at Zopa for 7 years.

Previously CEO at Claripoint for 7 years and CTO at Tangent Labs also for 7 years.

Previously Director of "Foundation" Business Unit at Barclaycard for 2 years and Chief of Staff, Secured Lending SBU at Barclays also for 2 years.


People progressing

Joined as Marketing Assistant, being promoted to Marketing Executive after 6 months and again to Junior Product and Marketing Manager after 7 months. After 8 months they became a full Product and Marketing Manager.

Joined as Senior Talent Partner, being promoted to Talent Manager after 1 year and again to Head of Talent Acquisition after 8 months.

Diversity & Inclusion at Octopus Energy Group

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