Senior Payments Product Expansion Manager, Wise

UK and Europe, 12 Month Fixed-Term Contract

£90-112k

Swift
Senior and Expert level
London

1-5 days a week in office

Wise

Money without borders

Job no longer available

Wise

Money without borders

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Job no longer available

£90-112k

Swift
Senior and Expert level
London

1-5 days a week in office

1001+ employees

FintechB2CB2BPersonal financePaymentsForeign exchange

Company mission

We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.

Role

Who you are

  • Can add commercial, regulatory and operational expertise to payment partnerships – with a focus on SWIFT, SEPA and other European payment systems
  • Have experience in building transaction banking (payments) partnerships involving correspondent banking, either from a product management point of view or the operational side, and is therefore familiar with how payment systems work and the operational nuances that come with making SWIFT or domestic payments
  • Can innovate and build new payment solutions that have never existed before. You will need to come up with ideas where no process exists as well as convince people internally and externally that it can work
  • Are happy to go into (sometimes technical or operational) detail where needed – this could be reading banking contracts, understanding specific payment regulation or looking at payment data to optimise payment routing
  • Are not afraid to get their hands dirty to deliver what is needed – we’re a fast growing company and you will need an entrepreneurial mindset to thrive. You will need to be happy building complex partnerships one day whilst at the same time also balancing more basic day to day tasks such as form-filling and partner due diligence
  • Are familiar with how financial institutions and payment systems/central banks work and their decision makers. You’re excellent at managing those relationships and are constantly creating opportunities to improve them. You ideally have experience of payments product management or relationship management in a bank or similar organisation
  • Happy to work independently and flexibly within a fast-moving environment. You will need to be happy to travel to other European offices or to build better partner relationships when needed
  • Passionate about transforming the financial industry for good

What the job involves

  • The Banking and Expansion team are responsible for improving our payment system connections across the world to help our customers move money instantly, transparently and conveniently at as low a cost as possible
  • Define and lead our payment infrastructure in the UK and Europe
  • At Wise, we are building the best infrastructure to move money internationally, so you will:
  • As part of our regional product team, help define the opportunities and direction for our payment products in Europe. Collaborate across teams and inspire others so that we deliver the best payment products in the region
  • Create new opportunities by working closely with our existing banking payment service providers to ensure we continuously improve our product (i.e. increase speed, reduce costs, add more visibility to our transactions, etc.)
  • Understand and help our product teams understand in detail the existing and planned payments infrastructure in Europe and the U.K., and how we should use and access it to provide the best cross-border payments services to our customers
  • Manage an end-to-end process: find the right potential banking and payment system partners, pitch Wise as a client, negotiate the commercial agreements and contracts, complete account opening forms, explain our compliance processes, pass due diligence, and do anything else needed to be ready for development
  • Coach our operational teams to ensure we can scale and automate our products to ensure a high degree of payment system automation
  • Work with our compliance teams, grow regulatory knowledge to ensure our partnerships and processes are fully compliant with future regulatory changes

Salary benchmarks

Our take

Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.

Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.

The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

38% employee growth in 12 months

Company

Employee endorsements

Flexible working

"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."

Funding (last 2 of 7 rounds)

Nov 2017

$280m

SERIES E

May 2016

$26m

SERIES D

Total funding: $396.4m

Company benefits

  • Medical Insurance
  • Health and Wellbeing Discounts
  • 25 days holiday (excl. bank holidays) + 3 Me Days
  • RSUs (Restricted Stock Units)
  • 6 Week Paid Sabbatical
  • Mobile Wiser - work remote for up to 90 days a year 🛫
  • Parental Leave
  • Pension and Retirement Plans
  • Plus Many More!

Company values

  • This isn’t just a job, we’re a revolution
  • We get it done
  • Customers > team > ego
  • No drama. Good karma.

Company HQ

London, UK

Leadership

Taavet Hinrikus

(Chairman)

Previously Director of Strategy for Skype.

Previously a Consultant at PwC and Manager at Deloitte.


People progressing

Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.

Diversity & Inclusion at Wise

  • Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
  • Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
  • Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
  • We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
  • DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
  • Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
  • Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability

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