Product Marketing Manager, Vonage

Contact Center

Salary not provided
Senior level
London
New York
San Francisco Bay Area
Vonage

Cloud-based communications APIs

Job no longer available

Vonage

Cloud-based communications APIs

1001+ employees

B2BEnterpriseCommunicationSaaSAPI

Job no longer available

Salary not provided
Senior level
London
New York
San Francisco Bay Area

1001+ employees

B2BEnterpriseCommunicationSaaSAPI

Company mission

To make communications more flexible, intelligent, and personal to help enterprises stay ahead.

Role

Who you are

  • Excellent written and presentation communication skills
  • Strong interpersonal skills with the ability to collaborate and work cross-functionally effectively
  • A track record of partnering successfully with marketing teams on campaigns and plans
  • The ability to work virtually with teams spread across North America and EMEA
  • The flexibility to quickly reprioritize your work if required, while maintaining a long-term perspective on department and company objectives
  • 5+ years of Software/SaaS/CCaaS marketing experience, ideally with a focus on contact center/CRM
  • A strong knowledge of buyer personas, their buying criteria, and the customer journey
  • A good understanding of Cloud Communications
  • A hunger to learn more about excellence in product marketing and best practice Product Line Management processes

What the job involves

  • Product Marketing is at the forefront of the go-to-market motion across the Vonage portfolio of products and services
  • Design, develop, and execute first-class product marketing of our contact center solutions
  • Craft concise, compelling messaging and positioning for internally and externally-facing collateral, including demo videos, customer videos, data sheets, presentations, whitepapers, e-guides, blogs and Salesforce AppExchange content
  • Work closely with product management to translate individual product roadmaps into strong go-to-market programs
  • Own external-facing product launch processes for new products and capabilities, targeted toward current and potential customers
  • Support Vonage Sales Enablement with training presentations, Sales FAQs, collateral, etc
  • Work with other Marketing teams to coordinate content, digital advertising, and events as part of larger campaigns
  • Contribute to competitive analysis of key competitors, as well as general market research
  • Work independently as a team of one, while also being comfortable working cross-functionally with Product Management, Sales, and the rest of Marketing

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realise that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.

Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.

Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. Vonage won the 2022 FinTech Award for Outstanding Cloud Communications Solutions in recognition of its growth and continued dedication to the development of new technologies.

Insights

Top investors

Few candidates hear
back within 2 weeks

-2% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Aug 2005

$200m

SERIES E

Aug 2004

$105m

SERIES D

Total funding: $372m

Company benefits

  • Unlimited paid annual leave πŸ‡ΊπŸ‡Έ
  • Flexible working hours πŸ‡ΊπŸ‡Έ
  • Medical cover πŸ‡ΊπŸ‡Έ
  • Health Savings Account πŸ‡ΊπŸ‡Έ
  • Dental and Vision Cover πŸ‡ΊπŸ‡Έ
  • Income Protection πŸ‡ΊπŸ‡Έ
  • Maternity/Paternity Leave πŸ‡ΊπŸ‡Έ
  • Retirement Plan πŸ‡ΊπŸ‡Έ
  • Telehealth πŸ‡ΊπŸ‡Έ
  • Tuition Reimbursement πŸ‡ΊπŸ‡Έ
  • Legal plan πŸ‡ΊπŸ‡Έ
  • Career progression πŸ‡ΊπŸ‡Έ
  • Training πŸ‡ΊπŸ‡Έ
  • Industry conferences πŸ‡ΊπŸ‡Έ
  • Unlimited paid annual leave πŸ‡¬πŸ‡§
  • Flexible working hours πŸ‡¬πŸ‡§
  • Company pension πŸ‡¬πŸ‡§
  • Life assurance πŸ‡¬πŸ‡§
  • Income Protection πŸ‡¬πŸ‡§
  • Cycle to work scheme πŸ‡¬πŸ‡§
  • Payroll Giving for Charities πŸ‡¬πŸ‡§
  • Train Season Ticket Loan πŸ‡¬πŸ‡§
  • Private Medical πŸ‡¬πŸ‡§
  • Dental & Eye Cover πŸ‡¬πŸ‡§
  • Gym Membership Loan πŸ‡¬πŸ‡§
  • Enhanced Maternity and Paternity Leave πŸ‡¬πŸ‡§
  • Career progression πŸ‡¬πŸ‡§
  • Training πŸ‡¬πŸ‡§
  • Industry conferences πŸ‡¬πŸ‡§
  • Work laptop πŸ‡¬πŸ‡§
  • Secure bicycle storage πŸ‡¬πŸ‡§
  • Breakouts areas include games room, relaxation room, playstation, table tennis and much more πŸ‡¬πŸ‡§
  • Discounts in London attractions through TasteCard Loan and BUPA, the medical provider πŸ‡¬πŸ‡§
  • Social meetups, i.e. yearly Hackathons, Christmas party, etc πŸ‡¬πŸ‡§

Company values

  • Accountability - We do what we say and we own what we do
  • Collaboration - We believe different perspectives bring better outcomes
  • Trust - We recognize and rely on each other’s talents to achieve excellence
  • Excellence - We focus on being the best at what we do

Company HQ

Holmdel, NJ

Founders

Rory Read

(CEO, not founder)

Member of the Ericsson Leadership Team and Board Member at Booz Allen Hamilton. Previously worked for Dell in a variety of roles, including Chief Operating Executive.


People progressing

Joined as Talent Acquisition Partner (EMEA/APAC), being promoted to Senior Talent Acquisition Partner (Global) after 2 years and currently the Senior Global Head of Talent.

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