Strategy & Operations Manager, DoorDash

Retail

$152-206k

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Senior level
New York
San Francisco Bay Area
DoorDash

Local food delivery platform

Job no longer available

DoorDash

Local food delivery platform

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Job no longer available

$152-206k

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Senior level
New York
San Francisco Bay Area

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Company mission

To empower local economies by connecting food lovers with great local restaurants

Role

Who you are

  • You are energized by a difficult problem without a clear solution
  • You imagine, develop, and execute on workstreams from start to completion with little oversight
  • You engage other teams and resources to independently figure out answers to nebulous questions
  • You oscillate easily from strategic considerations to tactical execution
  • You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
  • You operate comfortably in ambiguous environments while maintaining a strong bias for action
  • You collaborate effectively with cross-functional team members across the organization
  • You represents the DoorDash brand with humility and a customer-first mindset
  • Have 5+ years of relevant experience

Desirable

  • Bachelor’s degree required, MBA or Masters Degree a plus
  • Investment banking (TMT), management consulting, operations, CPG industry experience a plus

What the job involves

  • We are looking for a hands-on builder to lead a key pillar of our Retail team. You will launch and scale one of our key bets on the next frontier of last-mile fulfillment. You are a first-principles thinker who is both a strategist and a builder
  • You’ll own and launch our new fulfillment model, sell your vision, and work across product, sales, operations, business development, finance and other teams to make your vision a reality
  • Own business outcomes — be directly responsible for developing, launching and leading our biggest bet in Retail new fulfillment models
  • Influence – Work cross-functionally with Ops, Product, Engineering, Finance, Analytics, Sales & Business Development to build, launch and scale our new fulfillment model
  • Implement – 0-to-1 development of our new fulfillment model that has potential to 5x our total addressable market

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.

To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.

However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.

Insights

Top investors

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Jun 2020

$400m

SERIES H

Nov 2019

$100m

SERIES G

Total funding: $2.5bn

Company benefits

  • Company stock options
  • Work from home stipend
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Company values

  • We are doers
  • We are learners
  • We are leaders
  • We are one team

Company HQ

Mid-Market, San Francisco, CA

Founders

Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.

Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.

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