Payments Business Analyst, CMC Markets
Online trading platform
Job no longer available
Online trading platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To use the latest tech and tools to give our customers the very best trading experience.
Role
Who you are
- The role will suit someone who understands what constitutes a well-controlled payments function and has had experience within a project role
- They should have experience in challenging status quo, offering solutions, be self-motivated
- 5 years + Payment experience
- 2 years of Project related experience with experience in writing business requirements
- Experience in report writing and data analysis,
- An understanding of card processing and/or digital open banking and/or host to host solutions, is preferable
- Exposure to working in an FCA regulated environment is preferable
- Understanding of the CASS rules and regulations (desirable)
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group
- Excellent initiative and practical application of knowledge
- Team work and collaborative thinking, continually looks for ways to contribute more effectively
- Strong organisational skills
- Resilience and adaptability
- Sound problem solving and analytical ability
What the job involves
- We are looking for a Payment Business Analyst to assist the Business Operations manager through a period of change
- Not only do we have a new internal Payments system, there is a vast amount of change within the payment industry, which brings additional change and opportunity
- We also have big ambitions to improve the client journey in respect of our payment offering
- The role will require the person to interact both internally and externally
- For example, one day you may be analysing an internal payment issue, on another you might be doing some data analysis and the next day you may be speaking to a supplier and documenting requirements
- The impact to the client should be clear in each of these interactions
- Work closely with the Business Operations Manager and Project Manager on new projects and assist with requirements and documentation
- Own payment issues from beginning to end, working with internal teams and external partners to troubleshoot and resolve issues in a systematic and timely fashion and put steps in place to mitigate the issues in the future
- Work with the Business Intelligence team to create a suite of reports for management and reports to identify areas for improvement
- Create adhoc reports and analyse data to support project change
- Work with other departments to create a set of SLAs and reports between Payments and their department
- Actively document or improve documentation to support the Payments team or the wider business
- Build and maintain an in-depth understanding of AML, CASS, KYC, GDPR, banking sanctions and FCA regulations , and all other applicable laws and regulations to ensure that handling of customer accounts and client funds fully complies at all times within these rules and regulations
Salary benchmarks
Our take
CMC Markets is a global provider of online retail financial services. The company enables users to trade financial instruments through its award-winning next-generation trading platform, allowing them to access various tools such as technical analysis, price projection, and forums.
CMC Markets stands out through its business model - the company aims to focus on client service in order to attract new clients and maintain a high retention rate. The market confirms the success of its strategy, with a large percentage of its revenue generated by clients who have been with the company for more than 2 years. The company is also highly rated for its client satisfaction, and sets out to educate its audience on CFD, forex and share trading, frequently hosting webinars, events, and online courses.
CMC Markets' focus appears to be on continuing to invest in new technologies and customer service, in order to support its expanding client base. For example the launch of the “Plus Plan” account for its stock trading platform, CMC Invest, means investors can now open ISAs through CMC, adding more flexibility for users to make choices for their own investment journey.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
20% employee growth in 12 months
Company
Company benefits
- Pension: 9% = 5% company contribution and 4% self-contribution -CMC Markets will match up to 7%
- Life Assurance: 4 x salary
- Health Insurance provided through Vitality
- Income Protection
- Holiday: 25 days - per calendar year + additional day off for your birthday
- Breakfast provided for office days
- Discretionary Bonus
Company values
- Put our clients first - Our business is built around our clients - we're proud to have long-lasting relationships by understanding and supporting them every step of the way.
- Lead with quality - Our commitment to quality is at the heart of our culture. Whatever we do, we do it properly. When faced with the choice, we always prioritise quality over quantity.
- Set the standards - We're clear, open and honest with our clients, and with each other. We don't wait for others, but set the standards for others to follow.
Company HQ
City of London, London, UK
Articles
Leadership
Lord Peter Cruddas
(CEO)Previously worked in the foreign currency trading department of various banks, including the Bank of Iran and Marine Midland.
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