Head of Content, MANUAL

£85-100k

+ Stock option plan

Senior and Expert level
London

3 days a week in office (Bermondsey, London)

MANUAL

Digital clinic for hormonal imbalance, obesity, hair loss and more.

Be an early applicant

MANUAL

Digital clinic for hormonal imbalance, obesity, hair loss and more.

201-500 employees

HealthcareB2CPersonal healthSubscriptionMental healthWellbeingMedTech

Be an early applicant

£85-100k

+ Stock option plan

Senior and Expert level
London

3 days a week in office (Bermondsey, London)

201-500 employees

HealthcareB2CPersonal healthSubscriptionMental healthWellbeingMedTech

Company mission

To extend the healthy years of many lives focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss.

Role

Who you are

  • Experience: Minimum 5 years of experience in content creation and strategy, preferably within the health technology or a related field
  • Proven Track Record: Demonstrable success in managing diverse content projects, including social media, podcasts, UX copy, and ad campaigns
  • Creativity and Innovation: Strong creative vision with the ability to develop unique content ideas that resonate with our audience
  • Leadership Skills: Experience leading and mentoring a team, with strong interpersonal and communication skills
  • Analytical Mindset: Proficiency in using analytics tools to measure content performance and inform strategy
  • Passion for Health Tech: Genuine interest in health technology and a commitment to creating content that educates and engages

Desirable

  • Technical Skills: Familiarity with SEO best practices, content management systems, and digital marketing tools
  • Health Tech Experience: Previous experience working in the health technology sector is highly desirable

What the job involves

  • We are looking for a visionary Head of Content to join our dynamic team
  • This pivotal role will be responsible for overseeing all content-related activities, including social media, podcasts, UX copy, in-app educational content, and ad copy
  • The ideal candidate will have a proven track record in creating compelling content, with a preference for experience in the health technology sector
  • Content Strategy: Develop and implement a comprehensive content strategy that aligns with our brand goals and engages our target audience
  • Social Media Management: Oversee the creation, scheduling, and management of content across all social media platforms to drive engagement and brand awareness
  • Podcast Production: Manage the production of our health-related podcasts, including topic selection, guest coordination, and promotional strategies
  • UX and In-App Copy: Collaborate with the UX/UI team to create intuitive, user-friendly copy for our apps, ensuring an educational and engaging user experience
  • Ad Copywriting: Craft compelling ad copy for various marketing campaigns to drive conversions and support our growth objectives
  • Long-Form Content: Produce medically credible, long-form content that establishes our brands as authoritative voices in the health tech space
  • Team Leadership: Build and lead a team of content creators, providing mentorship and fostering a collaborative, creative work environment
  • Analytics and Reporting: Track and analyze content performance, using data-driven insights to refine strategies and improve outcomes

Application process

  • Interested candidates should share their resume and a portfolio of their best content work
  • Cover letter optional

Salary benchmarks

Our take

It's well known that most men don't seek help unless they have a serious problem - up to 90%, a scary statistic given that small problems often turn into big ones, like obesity, poor health and chronic fatigue. A large part of the reason for this is a cultural taboo about men opening up. This is something Manual wants to change with a holistic men's health service, giving men the tools and products they need to be good to themselves.

Manual works to remove the stigma around men's health through teleconsultations, testing, regular check-ins and a range of tools, supplements and medications to treat commmon issues like poor sleep, hair loss, erectile dysfunction and skin conditions. Encouragingly, the service seems to be leading to a shift in attitudes among its customers, with about half the men using the service to treat more than one condition, indicating that they're not just seeking help for the worst health issue that they're experiencing.

Manual has raised an impressive amount of capital, most recently in a Series A in 2021. This funding is being used to fuel its global expansion, with offices in London and Sao Paolo. While there are beginning to be more companies in this sector as the conversation about men's health opens us (such as Ro and Numan), there is a huge addressable market and Manual is well poised to continue its impressive growth.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

51% female employees

28% employee growth in 12 months

Company

Employee endorsements

Challenging work

"Over my last year at Manual, I've worked on many products to help improve the men's health space. The projects I've worked on here have been some..."

Funding (2 rounds)

Mar 2021

$30m

SERIES A

Nov 2018

$5m

SEED

Total funding: $35m

Company benefits

  • Generous stock option plan
  • Hybrid, flexible remote working
  • Join in the early stages of one of the most promising startups in the wellness space
  • Employee Discount
  • Office snacks, Tuesday breakfast & Thursday lunches
  • One annual company off site (last year the team went to Portugal!) and quarterly social events
  • Fitness & wellness benefit with Gympass
  • Enhanced workplace pension contributions
  • Cycle to Work Scheme
  • £400 per year learning & development budget with Learnerbly
  • Private medical insurance

Company values

  • We embrace the journey together: We recognise that we’re better together as one inclusive team; we support and challenge each other whilst looking after our health and the people all around us. We stay positive and always take the time to celebrate our successes
  • We put our patients at the heart of what we do: We care deeply about our patients, our work improves their lives. We are bringing their voice into every action we take. We're obsessed with solving their health problems. We're always looking for ways to raise the bar and go the extra mile for each and every one of them.
  • We are owners: We own the decisions we make and follow through with what we say we’re going to do. We commit, and agree to disagree, so that we can get things done. We do what we say thoroughly and well, feeling proud about our work.
  • We make it happen: We have life changing ambition! We thrive on our mission and the challenges it presents. We're bold on what we can achieve and make brave decisions to get there; we're go-getters, doing today not waiting for tomorrow as we strive to realise our vision.
  • We improve each and every day: We’re eager to learn, we're incredibly curious, and forever seeking ways that we can continue to grow. We don't over-analyse the theory, we constantly iterate to improve. We passionately believe that daily improvements lead to more meaningful impact and results.

Company HQ

Bermondsey, London, UK

Leadership

Experienced marketer. Previous Global Head of Marketing at Deliveroo and Head of Performance Marketing at TransferWise.

Diversity, Equity & Inclusion at MANUAL

Chloe Lavin headshot

Chloe Lavin (People Director)

  • Diversity and Inclusion at MANUAL is about fairness. It's a fabulous virtuous circle and we are fusing on:
  • Conversations - we are creating a common language via initiatives such as our monthly Tea & Learns, our IWD spotlight on our incredible female-identifying employees, our ongoing celebrations…
  • Learning - we are offering D&I trainings catered to our needs such as unconscious bias, psychological safety, mental health support...
  • Measurement - we are proud of our 93%+ favourable responses in our monthly pulse confirming that everyone feels welcomed and all voices are listenned to at MANUAL.
  • Culture - we are feedback-driven culture, we are humble and love to learn from each other!
  • We are committed to equal employment opportunities regardless of gender, age, disability, race, religion or belief, sexual orientation and gender reassignment, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. This applies to all decisions related to hiring, training, remuneration, promotion and potential termination.

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