• Industry experience building fast, reliable, real-time web-based applications
• Fluency in a dynamic language like Javascript, Python, Ruby, or similar
• Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React
• Exposure to architectural patterns of a large, high-scale web application
• Product minded: committed to building the best user experience
• Business minded: understands the power of leveraging technology toward business outcomes
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism

Desirable

• We are seeking an experienced Full Stack engineer to strengthen our Bots team
• The team has a broad scope, working predominantly on Front's customer support tooling, which includes Front's chat systems, knowledge base platform, and chatbot automations and integrations
• The team is also responsible for Front's contact management system, which is vital to Front's omnichannel capabilities
• Front's customer support tooling is relatively new: both Front's Knowledge Base and Chatbots were launched last year, so this role offers the opportunity to make a significant impact by building on our strong foundation to enable a wide variety of interactions and integrations with these new systems as we enable more use cases for more customers
• Work closely with product managers, product designers and other engineers to improve Front’s chat, chatbots, contact management, knowledge base, and related offerings
• You will conceptualize, design, implement, test, and launch improvements and integrations that extend the chat and chatbots capabilities and use cases
• You will be developing in a JavaScript environment, with special emphasis on TypeScript, Node.js, and React