Sales Development Representative, Persona
San Francisco
Identity verification infrastructure solution
Open for applications
Identity verification infrastructure solution
201-500 employees
Open for applications
201-500 employees
Company mission
To create the ideal identity verification experience for your business and customers.
Role
Who you are
- At least 1-3 years of work experience (sales and/or technology experience is a +) with a track record of top performance
- Superior verbal and written communication skills
- Strong interest in technology
- Highly motivated self-starter who is able to operate in a hyper-growth environment
- Prior track record of hitting and/or exceeding targets
- Team player who is highly collaborative, goal-oriented and confident; comfortable working in ambiguity and can adapt to change
What the job involves
- As an SDR here at Persona, you will drive our sales growth engine by creating our pipeline generation mechanisms, qualifying both outbound and inbound opportunities and even owning closing deals
- Within 1 month, you’ll:
- Build your understanding of Persona, the identity verification landscape, where we're headed, and what encompasses identity in a digital world
- Get to know the Sales and Marketing Personerds you’ll work with
- Learn about the tools, systems, and processes we use to engage with potential Persona customers
- Within 3 months, you’ll:
- Partner with other Sales teammates to identify high-potential businesses, verticals, and markets - develop and execute outbound strategies to build their interest in Persona
- Work with cross-functional teams, such as Marketing and Product, to develop new content as well as provide insightful product feedback
- Understand how to communicate and build trust with potential customers to understand the problems they face, and share how Persona can help solve those problems
- Within 6 months, you’ll:
- Understand our sales tech stack, workflows, and be able to diagnose areas of the workflow that could be easier
- Understand the different use cases customers come to us with, and better understand the IDV ecosystem
- Further develop presentation, sales conversation, and broader professional skills
- Within 12 months, you’ll:
- Operate as a leader/mentor for new hires on the team
- Own a project that will expose you to cross functional peers, and serves the purpose of up-leveling the SDR team. One of our core focuses is to leave the team better then when you joined!
- Understand the promotion pathway, and develop an action plan with your manager to take the next step in your sales career
Otta's take
Sam Franklin
CEO of Otta
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention, and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded, and themed to create custom-tailored flows for any use case
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location, and behavioral patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts
Recently, Persona partnered with Member Driven Technologies (MDT) to enhance identity verification for credit unions. This partnership enables credit unions to adjust their identity verification flows in real-time based on risk signals, improving user conversion and fraud deterrence. The collaboration aims to streamline operations and strengthen fraud prevention, both digitally and in branches. Since founding, Persona has been scaling its offerings and now boasts a worldwide presence, serving clients in nearly every country and supporting 20 languages.
Insights
Few candidates hear
back within 2 weeks
40% employee growth in 12 months
Company
Employee endorsements
Nice people
"Everyone who I have met and worked with so far have been intelligent and welcoming, and I feel like I can dive in and ask for help from anyone at..."
Funding (last 2 of 4 rounds)
Sep 2021
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company values
- People first. We will not make decisions that are good for the business but are not good for people — whether those people are our customers, their customers, or our team.
- Pursue relentlessly high standards. We hold ourselves to a high bar today and a higher one tomorrow. While we celebrate our wins, we constantly strive to raise the bar.
- Lead by serving. We share early and often to push our work forward, creating a space where it’s ok to ask questions and show unpolished demos instead of waiting for a perfect spec.
- Work in public. We encourage collaboration and transparency, sharing early and often to push our work forward. We create a space that makes others comfortable to ask questions, share unfinished thoughts, and show unpolished demos instead of waiting for a perfect spec.
- Start small, think big. Starting small allows us to provide value while learning lessons without losing sight of our vision.
- Speed is not a tradeoff. Speed is important, but so is quality. We strive to find ways to optimize and increase both. Going fast does not imply that our quality will suffer. Instead, it means we focus on being more efficient while continuing to operate at a high level.
Company HQ
SoMa, San Francisco, CA
Articles
Founders
Rick Song
(CEO)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
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