Senior Compliance Manager, Amazon

Compliance Office

Salary not provided
Senior level
London
Amazon

The largest online retailer and technology provider

Job no longer available

Amazon

The largest online retailer and technology provider

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Job no longer available

Salary not provided
Senior level
London

1001+ employees

B2CB2BMarketplaceCloud ComputingeCommerce

Company mission

To be Earth's most customer-centric company.

Role

Who you are

  • Subject matter expertise of FCA Insurance Conduct of Business Regulation (ICOBS) is essential
  • A successful track record of delivering advice at both an operational and strategic level, considering wider regulatory focus and market risks
  • Desire to learn and be curious, exploring why and how things are done and challenging the status-quo
  • Excellent team player with the ability to work closely with others to deliver results, identify and resolve issues; shares information and keeps team members and management informed
  • Excellent organisational skills with the ability to prioritise workload and manage various tasks simultaneously
  • Exceptional communication
  • Experience in developing and managing compliance professionals is preferred but not essential

Desirable

  • Previous experience in Complaints Handing (DISP) and Senior Management and Certification Regime (SMCR)

What the job involves

  • The Senior Compliance Manager will lead the insurance Compliance team, providing regulatory oversight and approval for new programs, providing expert advice to senior audiences and supporting strategy design with regulatory input
  • This opportunity requires a subject matter expert to lead a fast-paced, growing team. You will find champion customer outcomes and use your extensive knowledge of the industry and regulatory horizon to ensure sustainable, compliant solutions are formed
  • You will comfortably handle ambiguity, and provide pragmatic challenge to senior colleagues, peers and leadership and you are not afraid to roll up your sleeves and dive into the details. You think outside of the box, coming up with solutions in times of ambiguity
  • Second-line ownership of UK insurance compliance, including offering expert advice on insurance regulation (ICOBS), upholding high standards of conduct throughout the business
  • Oversee new product launches by approving compliance requirements, ensuring design aligns with customer and regulatory expectations
  • Design education and training programmes to ensure stakeholders are up to date with regulatory expectations including FCA conduct rules and financial promotions standards
  • Champion the FCA Conduct and Consumer duty rules, acting as a senior point of contact for leadership to seek advice and challenge from
  • Own core compliance policies and processes, ensuring they underpin processes within business practices to ensure customer outcomes remain a primary factor in decision making
  • Lead regulatory reporting, ensuring regulatory returns are submitted accurately and on time
  • Develop a team of regulatory subject matter experts by introducing a high-bar of minimum standard of regulatory expertise
  • Oversee day-to-day compliance activity of your team, assuming ownership of any risk materialisation and escalations that risk non-compliance
  • Provide regular reporting to senior leadership on compliance status of overall insurance propositions
  • Coordinate SMCR deliverables across AEU UK

Salary benchmarks

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Insights

16% employee growth in 12 months

Company

Our take

Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.

More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.

Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.

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Steph

Company Specialist at Welcome to the Jungle