Technical Solutions, Gusto
Solutions Engineer, Gusto Embedded
$124-186k
Salary is partially dependant on applicant’s location
More information about location
2-3 days a week in office
Automated payroll, benefits & HR platform
Open for applications
Automated payroll, benefits & HR platform
1001+ employees
Open for applications
$124-186k
Salary is partially dependant on applicant’s location
More information about location
2-3 days a week in office
1001+ employees
Company mission
To create a world where work empowers a better life.
Role
Who you are
- Bachelor’s degree in Computer Science or 1+ years of engineering experience
- 5+ years of experience in a role focused on driving the success of external customers
- Demonstrated success dealing with ambiguity in a high-growth environment - capable of prioritizing complex workloads and demanding stakeholders
- A structured thinker with exceptional communication, presentation and interpersonal skills, confident explaining complex technical concepts to both technical and non-technical audiences, from individual contributors to C-level executives
- Problem solver with strong product sense who has experience investigating, triaging, and resolving complex technical issues with cross-functional teams
- Scrappy, entrepreneurial, builder mindset. You will be part of a newer team that is growing and iterating quickly. You will be doing everything from pitching Embedded Payroll platform capabilities to overseeing the product development of signed Partners, establishing new processes, rolling out new tooling or resources, and supporting technical questions/issues
- A team player who thrives on cross-functional collaboration to understand gaps and working together to improve systems and processes
Desirable
- Technically adept in APIs. You’re able to understand and explain how APIs can be used to simplify complex domain problems for other developers
- Technical program, or project management, experience including stakeholder, resource, and timeline management accountability
- Proven success in overseeing all elements of the product development lifecycle and/or technical project management with a track record of designing and implementing complex solutions for enterprise-level customers
- You've been a first or early hire at a fast-growing startup before
- Knowledge of payroll software and/or Vertical SaaS
What the job involves
- As part of the Technical Solutions team, you will be responsible for end-to-end technical success of a Partner building embedded payroll
- You will work closely with our internal Engineering, Product, and Business teams to support our Partners throughout their lifecycle
- Inspire our Partners by guiding them in designing and building with Gusto's API products. Demonstrate our solutions through pre-built apps, workflows, or directly using the API with tools like Postman
- Lead the technical success of our Partners by collaborating closely with cross-functional teams. Support the development and scaling of their payroll business, identifying and mitigating risks to development and timelines
- Drive our Partners product development as a key workstream, ensuring the creation of a successful and sustainable payroll business through effective collaboration and strategic support
- Diagnose Partner challenges and present recommendations in a consultative manner
- Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
- Be the first point of contact for any technical issues or questions related to the Embedded APIs and building/maintaining the payroll product. This includes leading product overviews about how the Embedded Platforms works, recommending features to build and how to build them, as well as leading the quality review of completed features to ensure they are customer ready
- Build the tool(s) and systems to scale the Technical Solutions function. This is a relatively new team and you will have direct responsibility in building the foundation for the team and driving its success
Our take
For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.
The company may have started slowly, as the founders focused on nailing each individual aspect of Gusto’s operations, but has now skyrocketed to unicorn status with more than 200,000 customers and a multi-billion dollar valuation. In 2021, Gusto began acquiring other companies to strengthen its offering and its position in a competitive market, including two other fintech startups, Ardius and Symmetry.
Through its continued acquisitions and fundraising efforts, the company has carved out a strong position for itself in the space. Although Gusto has found itself impacted by the macroeconomic situation, through the significant effect it has had on its clientele, the company still appears positive for the future after raising funds in 2023 that will see it reach key profitability benchmarks. It continues to consolidate its platform, for example by integrating with OpenComp to grant its users access to the company's Compensation Intelligence Platform.
Steph
Company Specialist
Insights
Company
Funding (last 2 of 8 rounds)
May 2022
$55m
SERIES E
Aug 2021
$175m
SERIES E
Total funding: $706.1m
Company benefits
- Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
- Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
- Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
- If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
- Celebrate 5 or 10 years at Gusto and take a month off to recharge
- Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries
Company values
- Embody a service mindset - Never stop advocating for the needs of others
- Dream big, then make it real - Be ambitious. Show and do, rather than tell and talk
- Be proud of the how - Ensure deep integrity in everything you do
- Embrace an ownership mentality - Take initiative to leave things better than you found them
- Debate then commit - Share openly, question respectfully, and once a decision is made, commit fully
Company HQ
Central Waterfront, San Francisco, CA
Articles
Leadership
Joshua Reeves
(CEO)Studied Electrical Engineering at Stanford and went onto co-found Gusto in 2011.
Tomer London
(CPO)Has a PhD in Electrical Engineering from Stanford. Was a Researcher at Intel, and then interned at Bump Technologies. Co-founded Vizmo, a mobile self-service technologies company, in 2008. Co-founded Gusto in 2011.
Edward Kim
(Head of Engineering)Studied Electrical Engineering at Stanford. Was Senior Project Engineer at Volkswagen of America Electronics Research Lab and then co-founded Picwing, a printed photos company, in 2008. Co-founded Gusto in 2011.
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