Head of Revenue Operations, Rydoo
More information about location
Corporate travel & expense management solutions
Job no longer available
Corporate travel & expense management solutions
101-200 employees
Job no longer available
More information about location
101-200 employees
Company mission
To empower modern organisations by providing a better way to do expense management, with less admin and more impact.
Role
Who you are
- The ideal candidate will have a proven track record in sales, marketing, customer solutions operations management, a strategic mindset, and the ability to lead a high-performing team
- Bachelor's degree in Business or related field
- Proven experience in Revenue operations management, with a track record of driving results
- Strong analytical and strategic thinking skills
- Excellent communication and leadership abilities
- Familiarity with sales technologies and CRM systems (Hubspot, Tableau, Salesforce, Planhat)
- Ability to thrive in a fast-paced, dynamic environment
- Occasional travel to our HQ in Mechelen, Belgium
- Working proficiency in English (C1+)
What the job involves
- We are seeking a dynamic and results-driven professional to join our team as the Head of Revenue Operations
- As a key member of our management team, you will play a crucial role in optimizing and enhancing our Revenue end-to-end processes to drive revenue growth and operational efficiency
- Revenue Operations Management
- Enable seamless collaboration between sales, marketing, and customer success teams to enhance overall revenue operations efficiency
- Enable and monitor GTM strategies
- Analyze and streamline end-to-end revenue processes to enhance efficiency and effectiveness
- Implement best practices to drive consistency and scalability in revenue operations
- Collaborate with sales, marketing and customer success teams to align revenue generation activities and optimize the customer lifecycle management process
- Enable the development and implementation of marketing strategies and campaigns that drive revenue growth and customer acquisition
- Work closely with the sales team to ensure effective lead qualification and conversion processes
- Work closely with the marketing team to ensure effective lead generation and marketing qualification processes to feed the sales pipeline
- Partner with customer success teams to implement strategies that maximize customer retention, upsell, and cross-sell opportunities
- Develop and monitor key metrics to evaluate sales, marketing and customer success performance and identify areas for improvement
- 2. Data Analysis and Reporting:
- Develop and implement robust sales analytics to provide insights into sales, marketing, and customer success performance, trends, and opportunities
- Create and deliver regular reports to senior leadership, highlighting key performance metrics and areas for improvement
- Utilize data-driven insights to guide strategic decision-making and sales forecasting
- Implement reporting cadences at the Exec, Management, and Operational levels to ensure the sales pipeline health
- Support sales and marketing regarding territory and staffing design, commission plans, and quota setting
- Manage the RevOps projects and key initiatives
- Manage the Revops queue and perform regular analysis to tackle the RevOps issues' root cause
- 3. Performance Metrics and KPIs:
- Define and monitor key performance indicators (KPIs) for the sales marketing and customer success team
- Establish performance metrics to assess individual and team performance, and implement strategies for improvement
- Collaborate with sales, marketing and customer success management to create accurate sales forecasts based on market trends and historical data
- 4. Technology and Tools Management:
- Evaluate, implement, and optimize tech stack to support the sales, marketing and customer success teams
- Work closely with IT to ensure seamless integration of chosen sales, marketing and customer success tools with other business systems
- Monitor training and support to the sales, marketing and customer success teams on effective use of sales tools and technologies
- You’ll be reporting to the CFO
- You’ll be part of the Finance team, closely collaborating with internal and customer-facing teams
Application process
- Start date: April 2024
Otta's take
Sam Franklin
CEO of Otta
Rydoo offers a platform and mobile application designed to simplify and streamline the process of managing business expenses. By automating and digitising expense reporting, Rydoo replaces manual methods with a user-friendly digital solution, making it easier for employees to manage their expenses.
By simplifying the expense management process, Rydoo reduces administrative burdens and improves compliance with company expense policies. Employees can conveniently submit and track expenses using Rydoo's smart corporate card and receipt scanner, while financial teams can monitor spending to ensure compliance with current legislation.
Trusted by over 1 million professionals - including renowned companies such as Deloitte, Swiss, WeTransfer, and Mazards - Rydoo has solidified its position as a reliable expense management solution in the market. Its proven track record and impressive user base demonstrates its effectiveness and the value it provides to businesses seeking efficient and compliant expense management tools.
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2015
$5.7m
SERIES A
Oct 2014
$1.1m
ANGEL
Total funding: $8.6m
Company benefits
- Rydoo Hybrid work policy: decide for yourself where you are most efficient
- Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Onboarding program for all new Rydooer’s
- Drinks, fruits & snacks at the office to provide you with all the energy to do your job + the occasional after-work drink, and great parties
Company HQ
Mechelen, Flanders
Articles
Founders
Sebastien Marchon
(CEO, not founder)Graduated from ESSEC Business School with a MBA in Management. Previously worked as a Marketing Analyst for Cartier and served as the Director of Consulting at Carlson Wagonlit Travel. They have also been a Board Member at numerous companies and are now a Member of the FrenchFounders.
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